Sunnyvale Dance Academy strives to promote a positive dance learning environment with an emphasis on fun, creativity, discipline, and rigor in our beautiful home in Sunnyvale, Texas.
We are seeking a collaborative and self-driven person to consistently deliver excellent customer service, provide exceptional administrative support, and attend to our school's needs inside and out of the classroom.
This position requires a minimum one-year commitment and specific availability (approximately).
Mondays 9 AM-5 PM,
Tuesdays 3-9 PM,
Wednesday 11 AM-5 PM
Thursdays 12-3 PM
Friday 9 AM-2 PM
Approximately 10-12 partial weekend days required per year.
Responsibilities & Duties
Communication
Strong phone and in-person communication skills to help ensure students find ideal class(es) in our studio
Outstanding written and oral communication
Willingness to build and maintain positive relations with current & new customers
Ability to compose articulate and professional customer-centered email communication
Command of front desk responsibilities and ability to multitask and prioritize quickly
Ability to manage & properly communicate with other employees
Studio Operations
Provide high quality customer service
Support ongoing projects in our studio database such as inputting class information, updating ordering information, sending out information to our customers, billing, etc.
Maintain a clean studio environment by performing daily/weekly organization/cleaning tasks & ensure other front desk staff are adequately performing their responsibilities
Conduct day to day activities within an office environment - answering phone calls, responding to emails, data entry, updating website, updating internal forms, and a variety of front desk reception tasks
Plan future studio events/parties coordinating with other staff members
Plan & prepare for the studio's annual recital
Support teaching staff as classes run all day and evening
Decorate for studio events, parties, holidays, and special themed weeks.
Creativity is a bonus!
Qualifications
Must pass Texas State background check
Strong computer skills, particularly in Google Suites & Microsoft Word, Excel, Pinterest, & Canva
Quick learner who is able to quickly & effectively move through tasks and understand new projects/software including Wix
Positive, collaborative and customer-oriented
Punctual, reliable and professional in appearance and demeanor
Self-driven and demonstrated ability to perform duties without supervision
Detail oriented with strong organizational and critical thinking skills
Familiarity with and/or willingness to use project management software