This position is responsible for managing projects in coordination with
the Project Field Manager, to achieve profitability, and ensure safety and customer satisfaction.
Essential Duties:
Be the primary point of contact for all projects, and liaison between Company's customers and vendors.
Assist the Field Manager in conducting surveys and preparing estimates for potential projects
Coordinate with the Sales Manager and Field Manager to draft and finalize project contracts
Book fully executed contracts into operating system and prepare all necessary files and documentation.
Coordinate with Field Manager on project scope development for materials and resources.
Prepare MOD project submittals and transmit to customers
Assist Field Manager in preparing material specifications and obtaining quotes from vendors
Create purchase orders and place material orders with vendors for upcoming projects. Track the status of orders and ensure delivery to warehouse
Prepare project schedule, including manpower and resource allocation
Obtain all necessary permits and schedule inspections as required by the Field Manager
Monitor the progress of projects to ensure on-schedule completion, and regularly update customers with the status
Ensure project profitability by monitoring labor hours and material cost tracking
Coordinate with the Service Operations Manager to optimize scheduling and
deployment/assignment of mechanics to geographic locations and project sites to maximize efficiency and profitability.
Prepare reports as needed, and review financial performance of each job to ensure profitability.
Assist in annual budgeting and financial analysis.
Perform all responsibilities in accordance with Company procedures and policies, and demonstrate
prudent management practices and fiscally responsible oversight of the department's financials (P&L). Assist in the preparation and delivery of mechanics' performance reviews.
Coordinate with Field Manager with all other necessary tasks to ensure overall success and functioning of operations.
Required Qualifications:
Bachelor's degree in a related field preferred (e.g. engineering, construction, business) or
equivalent experience.
2 years of relevant work experience.
A high level of confidence, integrity, and a can-do attitude are required, as is a strong propensity to be proactive and self-motivated in the execution and completion of work, with a demonstrated attention-to-detail and quality-focused outcomes.
Exceptional customer service skills with the ability to manage a high-volume of customers in a responsive/respectful manner while demonstrating high standards of tact and diplomacy.
Excellent organizational, planning, and time and resource management skills, with demonstrated flexibility and the ability to manage multiple and often conflicting and changing priorities/issues
The ability to work under pressure in a fast-paced work environment and effectively meet the demands of time sensitive deadlines and deliverables.
Strong communications skills, both oral and written, along with the ability to read, interpret and translate technical information and specifications in a clear, concise, and understandable manner.
Professional presence, excellent interpersonal and relationship skills, and the ability to interact effectively with others, internal and external to Company, and establish credibility and trust.
Excellent judgment and decision-making skills with the ability to negotiate, resolve conflicts and problems, and achieve results.
Proficiency in the use of Microsoft Office (i.e., WORD, Excel, PowerPoint, and Outlook).
Experience with database software is also highly desired.