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This position is responsible for our quality systems and teams in our Crystal Lake, Illinois facility. The incumbent will plan, direct, review, and control the quality of supplied and manufactured products, quality systems, and improvements. This role involves strategic planning, direction, and control of the quality of supplied and manufactured products, quality systems, and continuous improvements. Contributions from this position will directly support the company's operational strategy, driving enhanced team performance and achieving excellence in product quality.
Responsibilities:
Quality Management System (QMS): Lead the development, implementation, and continuous improvement of the QMS in compliance with ISO standards. Ensure all quality processes are documented, followed, and updated as necessary.
Blueprint Interpretation: Analyze technical drawings and blueprints to ensure products meet all specifications and quality standards.
Statistical Process Control (SPC): Implement and monitor SPC techniques to control and improve manufacturing processes. Utilize data to identify trends and drive corrective actions.
Team Development: Manage and mentor the quality assurance team, fostering a culture of continuous improvement. Conduct regular training sessions to enhance team skills and knowledge.
PFMEA (Process Failure Mode and Effects Analysis): Lead PFMEA activities to identify potential risks in manufacturing processes and develop mitigation strategies. Ensure all processes are robust and capable.
ISO Certification: Maintain and enhance the company's ISO certification. Conduct regular audits and ensure compliance with all relevant standards.
Continuous Improvement: Drive continuous improvement initiatives across all departments, utilizing lean manufacturing principles and quality tools to enhance product quality and reduce waste.
Customer Complaint Management: Oversee the customer complaint system, analyze return data, implement actionable improvements, and ensure high-quality standards.
Advanced Problem Solving: Lead problem-solving initiatives using methodologies such as Six Sigma, 8-Disciplines, and Design of Experiments to achieve measurable quality enhancements.
Defect Analysis and Reporting: Provide comprehensive analysis and reporting on defects, corrective actions, and the effectiveness of quality improvements.
Quality Control Planning: Develop and document robust production quality control plans, ensuring all production and product specifications are met and maintained.
Process Control: Implement Gage R&R and process capability studies to optimize manufacturing processes.
Auditing and Compliance: Conduct internal and supplier quality system audits to ensure continuous compliance and improvement of quality standards.
Cost Management: Strategically reduce scrap costs and improve the total cost of quality across facilities.
Relationship Building: Cultivate strong relationships with plant leadership and key
Additional Duties: Perform other strategic duties as directed by the leadership team.
Key Competencies:
Proven experience in blueprint interpretation and statistical process control (SPC).
Strong knowledge of PFMEA and its application in manufacturing processes.
ISO certification (e.g., ISO 9001) and experience in maintaining and auditing to ISO standards.
Technical and Analytical Skills: Strong mechanical aptitude, quantitative skills, and financial competency to drive strategic quality initiatives.
Interpersonal and Communication Skills: Excellent ability to work across disciplines and communicate effectively with customers and all levels of the organization, including senior management.
Proactive Leadership: High energy level, self-motivated, and capable of driving strategic quality improvements independently.
Effective communication and problem-solving abilities.
Experience & Education:
Minimum of 10+ years in quality management, including leadership experience, with a preference for those with automotive industry experience
Bachelor's degree in engineering, Quality Management, or a related field.
Certifications
Six Sigma Black Belt (preferred).
ISO Lead Audit Certification (preferred).
EEO Statement:
WernerCo is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. WernerCo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants to WernerCo are considered for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status or any other protected characteristic. WernerCo will not tolerate discrimination or harassment of any kind based on these characteristics.