SERHANT. is the most followed real estate brand globally, calibrated for tomorrow's marketplace, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.
About the Role
The Receptionist at SERHANT. New Development will work closely with management to provide administrative and back-end office support on the Weekends and will act as a liaison between sales team, developers, and staff for Mercedes-Benz Places - Miami.
Responsibilities
Answer and route incoming calls
Answer incoming email inquiries
Provide administrative and operational support for the project(s) and to the sales agents
Assist with calendar, appointment, phone calls and scheduling for sales team
Respond to voicemails, emails and regular mail daily
Support tracking, inquires, reporting for project
Reconcile lead sources and inquires in Spark
Assist in maintaining Spark tracking system for project(s) in terms of signed deals, vendor tracking, adding new building, updating commissions, etc.
Assist with event staffing for onsite sales gallery events
Greet all guests upon arrival (when sales gallery open)
Have guests complete buyer and broker registration forms at sales gallery
Distribute and collect buyer and broker registration forms digitally
Collect, file and maintain all appropriate forms and documents in server and Spark
Assist sales team with completing forms and documents
*The company reserves the right to add or change duties at any time
Qualifications
Fluent in English and Spanish (oral and written)
1-2 years of work experience in new development project
Valid Real Estate Salesperson License preferred, but not required
Proficient with Microsoft Office and Excel
Experience with CRM and Project Management tools (i.e. Spark, e-Condo, Slack, Asana, ClickUp, etc.)