Inbound Call Center Representative at Primary Services in Houston, Texas

Posted in Other about 2 hours ago.

Type: full-time





Job Description:

We're looking for passionate, bilingual individuals to join our dynamic and fast-paced Inbound Customer Service team in retail energy. You can earn uncapped commissions and take your career to the next level with the opportunity to earn an annual bonus of up to $6,000. This is an excellent opportunity to enhance your skills while helping customers resolve their issues and providing exceptional service. We want to hear from you! Interview slots are filling quickly, please respond ASAP if you are interested!

Perks
  • 4-8 weeks of training onsite (close to Bush airport), after work from home 100%
  • Uncapped commission.
  • Annual Full-Time employee bonus based on performance ranging from $3,000-$6,000+.
  • Professional office environment and free parking.

Details
  • Call center customer service department, inbound calls only.
  • $15-$18 per hour + commission weekly pay.
  • Full-Time Monday through Friday 7 am to 7 pm to work an 8hr shift, flexible Saturdays!

Job Duties
  • Answers all incoming calls in a professional manner.
  • Handles and resolves customer complaints, troubleshoot problems, and provides information.
  • Responds to all of customers' questions (billing, enrollments, escalations).

Requirements
  • Fluent in Spanish and English Required.
  • CALL CENTER EXPERIENCE PREFERRED.
  • High school diploma or equivalent.
  • Able to pass a background check.
  • Computer savvy.
  • Excellent customer service and organizational skills.

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