Veteran-Owned Firm Seeking a ServiceNow Consultant for a Remote Assignment Based in Annapolis, MD
My name is Stephen Hrutka. I own a Veteran-Owned management consulting firm in Washington, DC, focused on Technical/ Cleared Recruiting for the DoD and IC.
HRUCKUS helps other Veteran-Owned businesses recruit for positions in the VA, SBA, HHS, DARPA, and other cutting-edge R&D-related defense agencies.
Our client seeks a ServiceNow Consultantfor a remote role based in Annapolis, MD.
The ideal candidate has 6-10 years of experience with the delivery of ServiceNow in the Public Sector, is a ServiceNow Certified Application Developer, Certified ServiceNow Implementation Specialist (preferably ITSM), Certified ServiceNow Systems Administrator, or a Certified PMP Project Manager.
If you're interested, I'll gladly provide more details about the role and further discuss your qualifications.
Thanks,
Stephen M Hrutka
Principal Consultant
www.hruckus.com
Executive Summary: HRUCKUS is seeking a ServiceNow Consultant for a remote position to support the State of Maryland Judiciary with operations and maintenance services. The position includes developing and deploying services within the ServiceNow platform, utilizing workflows for customers, IT teams, and employees.
Position Description: Located in Annapolis, Maryland, Judicial Information Systems (JIS) is comprised of six units, including application development and support, hardware installation and maintenance, operation of the Data Center computer systems, and support of online case management and business applications at the District and Circuit Courts across the state.
Position Duties:
Provide operations and maintenance support, including planning, designing, configuring, and deploying solutions within the ServiceNow platform using customer, IT, and employee workflows
Possess relevant experience and domain knowledge of the ServiceNow platform
Assist in all technical aspects of assigned projects
Perform configuration and development activities for the ServiceNow solution based on agreed-upon requirements
Train team members and transfer knowledge as needed
Offer technical leadership and guidance on ServiceNow and ITIL best practices
Foster strong customer relationships and emphasize teamwork in service delivery
Expertise in the following modules:
Customer Service Management Module
IT Service Management Module - Certified Implementation Specialist - IT Service Management
IT Operation Module - Configuration Management Database (CMDB) - Certified Implementation Specialist - Cloud Provisioning and Governance, Discovery, Event Management, Service Mapping
Work Arrangement: Work shall be performed 100% remotely at a suitable off-site location.
Schedule: Perform during regular operating hours, Monday through Friday, 8:00 AM to 4:30 PM Eastern Standard Time (EDT).
If an assigned resource is in a different time zone, the resource must work a schedule aligned with the EST.
The proposed resource shall be flexible to extend coverage hours or schedule to meet deadlines, project requirements, and on-call operational support, including evenings, nights, weekends, and holidays.
The target salary range is $125,000 to $150,000 annually.