Business Process Consultant
at Compunnel Inc.
in
Tallahassee,
Florida
Posted in Other about 2 hours ago.
Type: full-time
Job Description:
Key Responsibilities:The Business Process Consultant will be responsible for the following tasks:Deliverables and Documentation:
- Create comprehensive deliverables, including but not limited to:
- Current (AS IS) and future (TO BE) business process and customer journey maps.
- Process Improvement Logs and Gap Analyses (process- and solution-focused).
- IT Solution Requirements, Business Process Models, and Data Flow Diagrams.
- Entity Relationship Diagrams (ERD), Data Dictionaries, and Test Cases.
- Business Process Re-engineering (BPR) and Remediation Implementation Plans.
- Cost Benefit Analyses, User Stories, Acceptance Criteria, and Business Cases.
Meeting Facilitation:
- Schedule, organize, and facilitate meetings with clear agendas and objectives.
- Provide well-documented meeting notes, highlighting key action items and next steps within three business days.
- Communicate with stakeholders in a clear, concise, and professional manner.
Stakeholder Communication and Conflict Management:
- Address and resolve project team conflicts and communication challenges proactively.
- Regularly update project teams and stakeholders with relevant information.
Compliance and Review:
- Ensure all deliverables and documentation adhere to OATS policies and procedures.
- Review all required documentation for accuracy and completeness before submission.
- Obtain stakeholder approval for deliverables and ensure timely submission.
Preferred Qualifications:Candidates with the following experience and skills will be given preference:
- DevOps and Dynamics 365 expertise.
- Familiarity with Joint Application Development (JAD) techniques.
- Proven experience conducting Cost Benefit Analyses and business process re-engineering.
- Strong skills in technical writing, communication, and problem-solving.
- Ability to translate meeting insights and materials into detailed process and data models.
Required Skills and Experience:To be considered for this role, candidates must meet the following minimum qualifications:
- At least 10 years of IT business/industry work experience.
- At least 7 years of experience in business analysis for IT projects.
- Proficiency in Microsoft Visio for creating process model diagrams.
- Experience with Agile methodologies and DevOps practices.
- Expertise in translating business requirements into user stories and acceptance criteria.
- Experience developing test cases based on user stories and criteria.
- Bachelor's degree in computer science, Information Systems, Business Administration, or a related field, or equivalent work experience.
Educational Requirements:
- Bachelor's degree in computer science, Information Systems, Business Administration, or a related field.
- Equivalent work experience may be considered in lieu of formal education.