Cash Management Associate III at Kforce Inc in Los Angeles, California

Job Description:

RESPONSIBILITIES:

Kforce has a client in Los Angeles, CA that is seeking a Cash Management Associate III. This role is fully remote and can accept candidates of any time zone to work any 8 hour window between 6am-5pm PST. Treasury experience is highly needed as we need these candidates to hit the ground running with little ramp up training time.

Responsibilities:

• Serves as primary contact via phone, for clients and various units in the research and resolution of problems and inquiries


• Consistently exercises discretion and judgment when interacting with clients to determine present and future needs and discuss progress toward solutions


• Ensures client satisfaction


• Acts as liaison between client and other Bank units to resolve problems and comply with client requests


• Coordinates with clients, account officers and appropriate departments to ensure that clients are properly serviced, paperwork is properly executed and all operational arrangements are in place to service assigned accounts


• Facilitate and deliver virtual training conference calls


• Provide feedback and collaborate with subject matter experts to understand new product offerings and/or enhancements


• Provide feedback and collaborate with subject matter experts to ensure training materials and methodology are up-to-date and relevant, to guarantee a positive and seamless client experience

REQUIREMENTS:

• High School diploma or GED required


• To be considered for this position, candidates must have experience in a similar role, or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed


• Relevant education and/or training will be considered a plus

Experience with:

• ERP platforms


• Banking


• Call center customer service


• Bank call center


• Treasury Management


• Cash Management

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

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