Director of Operations - Freight Brokerage Industry at Roth Staffing Companies in Creve Coeur, Missouri

Job Description:

Ultimate Staffing is seeking a Director of Operations for one of our St louis MO clients. This role requires direct experience working within the Freight Brokerage Industry.




Job Title: Director of Operations




Industry: Freight Brokerage & Logistics




DIRECT HIRE




ONSITE MONDAY-FRIDAY




$75,000-100,000 WITH MONTHLY BONUS INCENTIVES



Job Summary:


The Director of Operations will play a pivotal role in driving operational excellence and strategic growth within our Freight Brokerage and Logistics organization. This leader will oversee a multidisciplinary team. The Director will ensure the organization meets all key performance indicators (KPIs), optimizes operational efficiency, and sustains vendor and supplier relationships while managing staffing and financial planning.


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Key Responsibilities:


1. Leadership & Team Oversight:


o Supervise and support the Assistant Director of Operations, Operations Manager, Sales Team, Transportation Specialists, and Accounting team.


o Provide coaching, mentorship, and leadership to ensure team alignment with organizational goals.


o Oversee recruitment, training, and professional development of staff to build a high-performing team.


2. Strategic Planning & KPI Management:


o Develop and execute strategic plans to meet or exceed all operational KPIs, including order accuracy and on-time delivery metrics.


o Analyze performance data to identify trends and implement improvements.


o Coordinate cross-departmental initiatives to align operational goals with overall business objectives.


3. Vendor and Supplier Relationship Management:


o Establish and maintain strong relationships with vendors, suppliers, and key partners.


o Negotiate contracts and agreements to ensure cost-effectiveness and reliability.


o Monitor vendor performance and address any issues to maintain service quality.


4. Budgeting & Financial Oversight:


o Prepare and manage the operational budget, ensuring alignment with organizational goals.


o Collaborate with the Controller and Accounting team to monitor expenditures and financial health.


o Identify cost-saving opportunities without compromising service standards.


5. Staffing & Workforce Development:


o Oversee all staffing decisions, including hiring, onboarding, training, and performance evaluations.


o Develop workforce planning strategies to ensure adequate coverage and operational efficiency.


o Foster a collaborative, inclusive, and results-driven work environment.


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Qualifications:


* Bachelor's degree in Business Administration, Supply Chain Management, Logistics REQUIRED.


* 5+ years of experience in freight brokerage, logistics, or a similar operational leadership role with a minimum of 2+ years in a Management title.


* Proven track record of managing cross-functional teams and driving operational excellence.


* Strong analytical, strategic planning, and problem-solving skills.


* Excellent interpersonal and communication skills with the ability to build relationships at all levels.


* Proficiency in logistics software and tools, with a solid understanding of industry regulations and best practices.


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All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent wit