IT Desktop & O365 Administrator at Roth Staffing Companies in Littleton, Colorado

Job Description:

Location: Littleton, CO



Schedule: Onsite 5 days per week



Type: Full-Time, Direct Hire



Salary: $70k - $85k + bonus
THE OPPORTUNITY
The successful candidate will be responsible for designing, administering, and supporting the Company's Desktop and O365 infrastructure. The ideal candidate will demonstrate a thorough understanding of these skills further demonstrated with examples of past work.


Candidates should be self-described as driven, confident, analytical, and assertive. This position can be demanding with frequent deadline-oriented tasks that may require some evening and weekend work to perform infrastructure related Desktop-O365 hardware/firmware/software upgrades, enhancements, and bug fixes to ensure minimal impact on regular business hours of operation. Note: In general, this position is expected to be onsite 5 days a week in our Littleton office, with an occasional opportunity to work remotely.
WHAT YOU WILL BE DOING

• Utilize best practices for IT desktop and Microsoft Office 365 development, design, implementation, administration, and support


• Working and interacting with internal and external IT Infrastructure support teams in both remote work and close-knit office working conditions


• Effectively communicating technical concepts to non-technical users


• Delivering desktop and Microsoft O365 related updates, changes and modifications independently using functional/technical specifications and the Company's IT Change Management process


• Employing strong knowledge of desktop and Microsoft Office 365 management, administration, and support


• Identifying, collecting, processing, and organizing substantial amounts of information and data, which may be limited or incomplete


• Advanced troubleshooting and problem solving


• Prioritizing work on multiple projects simultaneously


• Day to day endpoint management and user troubleshooting of IT-related desktop and O365 software and hardware issues

WHAT YOU WILL BRING TO OUR ORGANIZATION

General Requirements:

• Bachelor's Degree in MIS, Computer Science, or equivalent related IT Infrastructure experience


• Training and certifications will be considered


• Demonstrated 5+ years of progressive experience as a desktop and Microsoft Office 365 administrator


• A fundamental knowledge and ability to understand technology, information systems, data, and business processes


• Knowledge of, and ability to work in an Agile/Kanban project management environment


• Strong quantitative ability and aptitude for quantitative learning


• Strong analytical and business writing skills


• Excellent at troubleshooting and problem solving


• Ability to present findings and technical proposals to internal and external customers


• Proficiency with all Microsoft Office suite applications


• Strong verbal and written communication skills


• Flexibility to work after normal business hours and on weekends as needed


• Candidates must be authorized to work in the United States

Technical Requirements:




Advanced experience with the administration and support of:

• Windows 10/11 desktops, laptops and tablets to include provisioning using Microsoft Intune


• MDM


• Support of company provided mobile devices to including company cell phones


• Installation, upgrades, troubleshooting, and maintenance of endpoint hardware and software


• Installing and troubleshooting hardware/peripherals (e.g., printers, headsets, monitors, webcams, etc.)


• Maintaining computerized inventory of all desktop related computer equipment


• Microsoft Office 365 suite of products to include Exchange Online, Teams and SharePoint


• Hybrid Active Directory env
  

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