Operations Management: • Oversee and manage production scheduling to ensure timely and efficient workflow. • Post production data accurately and timely to maintain up-to-date records. • Manage purchasing and receiving processes, ensuring best practices are followed and materials are procured efficiently.
Customer Service: • Provide top-tier customer service to Operations, Project Managers, and Accounting teams. • Serve as a point of contact for customer inquiries and issues, ensuring prompt and effective resolution.
Inventory Control: • Monitor and manage inventory levels, ensuring accuracy and availability of materials. • Implement inventory management best practices to optimize stock levels and reduce waste. • Standardize efficient inventory processes through cost analysis.
Vendor Engagement: • Develop and maintain strong relationships with vendors to ensure quality, cost-effective procurement. • Implement and manage vendor engagement strategies to drive efficiency and performance.
Cost Management: • Track and report on cost-saving initiatives, identifying opportunities for improvement. • Evaluate inventory turnover of critical parts and accessories. Develop analysis of replacement purchases and associated inventory costs. • Maintain control over General Ledger (GL) accounts related to operations and purchasing.
Process Improvement: • Drive continuous improvement efforts and automation initiatives across operations. • Develop and implement Standard Operating Procedures (SOPs) and ensure cross-training among team members.
SUCCESSFUL RESULTS: • Effective production scheduling and accurate posting of production data, contributing to on-time project completion. • Efficient purchasing and receiving processes that ensure timely procurement of materials. • Exceptional customer service, resulting in high levels of satisfaction from internal teams. • Accurate inventory management with minimal discrepancies or stockouts. • Create and maintain strong vendor relationships that contribute to cost savings and operational efficiency. • Successful implementation of process improvements and automation, leading to increased efficiency and reduced operational costs. • Ensure usage of the HAZLO! system exceeds 95%, promoting adherence to company standards and procedures.