Sales professional that assists with the coordination of major national account projects.
Responsibilities
Will assist in administrating/coordinating bidding and negotiating contracts for construction projects for purchase and installation of all types of overhead doors and loading dock equipment. Follow-up is key to ensure all opportunities are realized.
Will assist in coordinating retail new construction and retrofit jobs; ensuring that all delivery and installation schedules are met.
Responsible for regularly exercising discretion when negotiating projects with general contractors and installers.
Work with Ribbon distributors in identifying the scope of work for installation and negotiating fair labor quotes which impact the profitability of specific projects. Responsible for making judgment calls to resolve project related issues to the customer's satisfaction and minimize company exposure.
Will handle warranty and service calls related to assigned accounts and projects.
Interacting with Purchasing, Engineering, Manufacturing, Legal and Credit departments regarding essential customer requirements.
Work with architectural firms, owners, national contractors to confirm the proper products and equipment are installed in projects.
Communicate and manage both the customer's expectations of the company and the company's expectations of the customer.
Read and understand customer drawings, specifications and take offs; ensuring that contracts are properly checked, ensuring material and scope of work is consistent with our bid.
Oversee projects to ensure that activities are carried out in accordance with established specifications, schedules and budgets.
Remain in contact on a regular basis with all parties concerned with the project (owner, contractor, production facilities) by communicating schedules, plan deviations and project flow.
Process all invoicing to proper parties and credits to installers.
Review and/or prepare closing documents, legal contracts, state and local licenses, warranties and project manuals.
It is an essential function of this job to show up on time and be ready to work your regularly scheduled hours.
Must be available to work a flexible schedule as dictated by the needs of the business.
Qualifications
Individual must demonstrate these competencies: analytical, problem solving skills, technical skills, customer service, oral communication, written communication, teamwork, leadership, quality management, business acumen, ethics, fair judgment, motivation, planning/organizing, professionalism, quality, quantity, adaptability, attendance/punctuality, dependability, and initiative.
Excellent customer service skills.
Excellent organizational and time management skills.
Excellent computer skills and fully competent in MS Office with an emphasis on Excel. Experience with Adobe Pro, Autodesk Design Review, JD Edwards, MXP and Oracle a plus.
Experience in building products industry or project management a plus.
Experience in the door industry a plus.
Education
2-year associates degree or two years related experience and/or training.
Qualifications
Individual must demonstrate these competencies: analytical, problem solving skills, technical skills, customer service, oral communication, written communication, teamwork, leadership, quality management, business acumen, ethics, fair judgment, motivation, planning/organizing, professionalism, quality, quantity, adaptability, attendance/punctuality, dependability, and initiative.
Excellent customer service skills.
Excellent organizational and time management skills.
Excellent computer skills and fully competent in MS Office with an emphasis on Excel. Experience with Adobe Pro, Autodesk Design Review, JD Edwards, MXP and Oracle a plus.
Experience in building products industry or project management a plus.
Experience in the door industry a plus.
Education
2-year associates degree or two years related experience and/or training.