Program Assistant at Quantum Housing in Diamond Bar, California

Posted in Other 24 days ago.

Type: full-time





Job Description:

ESSENTIAL DUTIES & RESPONSIBILITIES:Serve clients by welcoming in a professional manner, & directing them appropriately.Answer & address incoming phone calls in a timely and polite manner.Provide clerical support, including but not limited to, filing documents accurately; maintaining equipment; sorting and routing mail; reporting any malfunctions; perform data entry into various database systems.Inform visitors by answering or referring to inquiries.Determine visitors needs in a professional manner.Provide clerical support including, but not limited to, filing documents accurately, maintaining equipment and reporting any malfunctions.Inform prospective clients of the full range of services available within the region.Effectively communicate and consult with the team to ensure timely follow up.Facilitate meetings; including setting agenda items; record and transcribe minutes and meeting notifications.Perform data entry into various database systems.Other duties as may be required to meet business needs.QUALIFICATIONS:High School diploma or GED equivalent required. Knowledge of and expertise in the use of the internet, the Microsoft Office Suite of products, and organizational database (Salesforce). Ability to apply excellent interpersonal, written, and oral communication skills.Speak, read, and write English fluently required. Speak, read, and write Spanish preferred, but not required. Use excellent organizational skills and detailed orientation to manage multiple projects simultaneously. Work collaboratively with other personnel and or service providers or professionals.Ability to work both independently and as part of a team.WORKING CONDITIONS/PHYSICAL REQUIREMENTS: This is primarily an office position that requires only occasional bending, reaching, stooping, lifting, and moving of office materials weighing 25 pounds or less. The position requires daily use of a personal computer and requires entering, viewing, and revising text and graphics on the computer terminal and on paper.SPECIAL REQUIREMENTS:Must possess a valid drivers license; proof of auto liability insurance; and have the use of a personal vehicle for work related purposes.Equal Opportunity Employer: minority/female/disability/transgender/veteran.
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