We are seeking an experienced Aesthetics Center Manager to lead our team, ensure seamless daily operations, and deliver outstanding client experiences. The ideal candidate will have a strong background in the aesthetics industry and excellent leadership skills.
Essential Duties and Responsibilities
Operational Management: Oversee daily operations, ensuring efficient workflows and adherence to treatment protocols.
Team Leadership: Recruit, train, and manage a team of aestheticians, nurses, and support staff, fostering a positive and collaborative work environment.
Client Relations: Build and maintain strong relationships with clients, addressing their needs and ensuring exceptional service. Handle any client concerns or complaints promptly.
Financial Oversight: Monitor financial performance, manage budgets, and implement strategies to achieve revenue targets and profitability.
Marketing and Business Development: Collaborate with the marketing team to develop promotional campaigns and outreach programs to attract and retain clients.
Compliance and Safety: Ensure compliance with health and safety regulations, industry standards, and company policies. Maintain proper documentation for treatments and client records.
Treatment Oversight: Stay updated on the latest aesthetic trends and technologies, assisting in the development of new services and protocols.
Knowledge, Skills, and Abilities
3+ years of experience in a managerial role within a MedSpa or similar aesthetic environment.
Strong knowledge of aesthetic treatments and industry trends.
Excellent leadership and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in using scheduling and management software.
Ability to work flexible hours, including evenings and weekends.