Reports to: Director of Property Management / Operations
Type: Full-Time, Eligible for Benefits
Rate of Pay: Salaried, Exempt
Job Location: In-person, College Station, TX
Job Summary:
The Arena Group is seeking a highly organized and motivated HOA Manager to oversee the management of our homeowner associations (HOAs). This position requires someone with strong leadership abilities, excellent communication skills, and a deep understanding of property management. The HOA Manager will act as a liaison between homeowners, vendors, and the board of directors while ensuring compliance with HOA regulations, budgets, and maintenance schedules.
This is an in-person position, located in College Station, TX.
5 Roles:
Owner Relations
Serve as the primary point of contact for homeowners, addressing questions, concerns, and requests in a professional and timely manner.
Foster positive relationships with homeowners and board members, ensuring all parties are informed about HOA policies and procedures.
Resolve disputes and conflicts with a focus on maintaining a cohesive community environment.
Keep homeowners updated on ongoing and upcoming community projects, policy changes, and important HOA news.
Meetings & Reports
Prepare and distribute agendas, minutes, and reports for HOA board meetings.
Attend all board meetings, present reports, and provide recommendations to assist in decision-making.
Prepare and present monthly, quarterly, and annual reports on financial performance, compliance status, and operational activities.
Ensure all records are maintained according to legal standards and best practices.
HOA Budget & Administration
Develop, monitor, and manage the annual HOA budget, ensuring alignment with financial goals and legal requirements.
Coordinate and oversee vendor contracts, ensuring all services are provided within budget and on schedule.
Review and approve invoices and manage collection of HOA fees and assessments.
Ensure compliance with state and federal regulations, and maintain accurate documentation of all financial and legal activities.
Repairs & Maintenance
Oversee and coordinate property maintenance, repairs, and improvement projects to ensure the community remains in excellent condition.
Collaborate with vendors and contractors to ensure work is performed according to HOA standards and contract terms.
Conduct regular inspections of common areas and amenities, ensuring that repairs are completed in a timely and cost-effective manner.
Manage the reserve fund for future repair and replacement projects, ensuring that all work is adequately funded.
Lead, Manage & Accountability
Provide leadership to on-site teams and vendors, ensuring everyone is aligned with community goals.
Hold all team members, vendors, and contractors accountable to performance standards, deadlines, and community rules.
Establish and enforce policies that promote a safe, welcoming, and harmonious living environment for all residents.
Regularly review performance metrics and work with team members to address any areas needing improvement.
Qualifications:
Bachelor's degree in business, property management, or a related field preferred.
3-5 years of experience in HOA management or a related field.
Strong knowledge of HOA regulations, budget management, and property maintenance.
Exceptional organizational and leadership skills, with a focus on customer service.
Proficiency with property management software and Microsoft Office Suite.
Excellent verbal and written communication skills.
Ability to handle difficult situations and mediate conflicts.
Compensation:
Competitive salary based on experience.
Benefits package including health insurance, 401k match, and paid time off.