The Transaction Banking function provides Payments, Cash Management and Trade Finance banking products and services for the bank's corporate, Sovereign and FI customers. This includes the channels for the delivery of Payments, cash management and Trade such as wire transfers, daylight ODs, liquidity management, pooling and overnight sweeps, payments and trade finance.
The Head of Transaction Banking is a senior role reporting to the COO, with responsibility for the development, innovation, sales, monitoring and performance of Cash Management and Trade products. The role will be to develop and deliver the bank's Cash Management and Trade Finance strategy in North America, representing the bank in client and industry engagements and achieving targeted growth.
The Head of Transaction Banking will be required to develop and expand the bank's transaction banking business and to increase revenue by delivering a suite of Payments, Cash Management and Trade products and services. The ability to deliver excellent products and services to external and internal customers is a key success factor in the role. The Manager is required to engage in business development activities and solicit for new business prospects; and to maintain a positive sales environment for maximum results.
The role is a supervisory role with responsibility for leading the Transaction Banking initiatives of UBA America and supervising Transaction Banking product Managers.
SPECIFIC FUNCTIONS & ACCOUNTABILITIES*
Product Management
Lead the development, innovation, sales and performance of Transaction banking products such as Trade Finance, Wire Clearing, Cash Management etc.
Responsible for product performance and product profitability.
Responsible for Product monitoring and performance.
Review product pricing to ensure alignment with market and ensure optimal balance of risk and reward.
Collaborating with Risk Management to identify, mitigate and control risks associated with Transaction Banking products.
Presenting regular weekly, monthly, quarterly and annual reports on product performance to Bank leadership.
Manage entire product life cycle.
Supervise Transaction Banking team members, provide necessary leadership, coaching and mentoring as well as lead all TB initiatives.
Sales
Establish and execute a portfolio sales plan to ensure that revenue targets and Key Performance Indicators are met
Originate cash management, Payments and trade finance opportunities
Execute the cash management and Trade sales process using consultative sales techniques as appropriate
Develop and manage a robust pipeline
Actively participate in industry networking events, attending and speaking at industry conferences
Develop marketing collateral and industry thought leadership
Other sales related duties as required from time-to-time
Partner with Product Management teams within, the CIB, Operations and Risk Management teams to:
Proactively manage opportunities with new and existing target clients
Create Global Account Management Product Account Plans for designated clients to increase the bank's share of wallet
Build strong relationship with clients, including individuals responsible for the cash management and trade finance business as well as treasury personnel
Conduct standalone and joint client calling to provide transaction banking product solutions and technical expertise.
Meet the bank's risk and profitability requirements and deliver targeted growth in the Cash management and Trade Finance business
Proactively manage cash and trade relationships within the portfolio of existing and agreed target clients in order to develop structure and review proposals that meet customer requirements. Recognize opportunities to develop further income and economic profit, recommending and implementing the appropriate solutions.
Develop, implement and execute client sales and cash and trade relationship calling plans.
Act as client point of contact for all Cash and Trade transactions for customers of the bank, with the ability to discuss technical and operational aspects of transactions.
Identify product gaps or new product opportunities to influence the development of key new product service initiatives and more cost-effective delivery channels.
Proactively develop new client relationships and deliver exceptional, high level relationship management to clients and prospects.
Reinforce the delivery of superior customer service through personal example as well as appropriate follow through with customers and employees; conduct specific periodic meetings and trainings on this topic with correspondent banking relationship officers and other subordinates.
Contribute to the overall profitability of the bank by implementing strategies to meet financial targets and goals; assist in the implementation of costs controls, income generation, and marketing efforts.
Follow policies and procedures; complete administrative tasks correctly and on time; supports the Bank's strategies, goals, and values!
Critical Knowledge and Skills
In-depth understanding of Cash Management, Payments and Trade Finance products and sound understanding of the broad range of Transaction Banking products.
Demonstrable success in Cash and Trade Sales and Product Management
Proven record of technical understanding of Cash and Trade products
Broad knowledge of Cash management and Trade Finance risks
MINIMUM QUALIFICATIONS:
A bachelor's degree preferably with concentration in Business, accounting, Management and Economics. Degrees in Sciences will be considered
Minimum of 17 years of financial services experience with at least 10 years in Transaction Banking with particular emphasis on Payments, Cash management and Trade Finance
Minimum of Seven (7) years Managerial experience.
Must be numerate, and possess strong analytical skills, especially in finance, statistics, and accounting. Must understand economics concepts.
Ability to work in a fast paced, customer focused environment.
Knowledge of Microsoft Office Suite and other business software; strong presentation skills; strong verbal and written communication skills.
Flexibility with work hours, including ability to work on holidays and weekends when necessary; ability to travel for business for period ranging one day to two weeks.
Possess and demonstrate a broad, fundamental understanding of commercial and correspondent banking.
Strong interpersonal, sales and relationship management skills
Strong written and verbal communication skills
Knowledge of lending services and bank products, including Trade Finance, FX products and Payments.
Working knowledge of U.S bank regulatory requirements
Ability to analyze loan requests and determine borrowing need and repayment sources.
Self-motivated
* Specific duties and responsibilities may vary based upon departmental and corporate needs. Other duties may be assigned similar to the above consistent with the knowledge, skills and abilities required for the position.