Senior UX Researcher at Kforce Inc in Philadelphia, Pennsylvania

Job Description:

RESPONSIBILITIES:

Kforce has a client that is seeking a Senior UX Researcher remotely.

Responsibilities:
Lead & conduct research:

• Guide evidence-based research strategy, representing UX Research to cross-functional working groups; Collaborate closely with UX Design towards -symphony- moments


• Lead user-centered research process, inspiring the team to consistently deliver product improvements and innovations based on impactful research


• Promote UX Research best practices within the team, equipping researchers and designers to conduct research including study design, analysis, and presenting


• Set engaged pace for iterating research in 2 sprint cycles


• Proactively use data to establish key metrics for team, harnessing this to provide clarity

Focus on the customer:

• Gather, evaluate, and develop a solid understanding of customer use cases and needs


• Understand competitors and market segments


• Collaborate with Product and UX teams to inform product strategy based on user needs

Creatively solve problems and define research strategy:

• Lead strategic research to identify novel product opportunities, helping the product team to actualize innovative solutions


• Facilitate working sessions that move the team from questions and assumptions to clearly stated user needs and user-centered problems


• Work with the team to identify different research aligned with user needs and product strategy


• Proactively plan and organize recruitment in partnership with our ResearchOps team


• Apply the right research method for the appropriate goals and coach others in UX Research


• Advocate research findings to diverse internal audiences through presentations and reports

REQUIREMENTS:

• 3-5 years of recent user research experience in a product development context


• Experience working on native mobile apps


• Demonstrable experience designing and leading large scale complex research, employing diverse research methodologies e.g., task analysis, usability testing, prototype testing as well as other generative and evaluative research methods


• Experience working with cross-functional executive-level stakeholders and influencing business strategy


• Front-end UI development experience; Some understanding of what's technically feasible


• Experience working in an Agile environment with issue tracking tools to organize and track daily work


• Proven track record of working collaboratively as part of a multi-disciplinary teams including product and engineering


• Possess a portfolio of case studies illustrating their impact on web applications across a range of verticals and multiple industries


• A passion for building easy to use and delightful user experiences


• A love for talking to users and learning about what they do and how they work


• Innate ability to understand complex systems and problems and ability to see the big picture; You think strategically but can practically apply it without getting lost


• Listen well and have awesome personal interaction skills, and in all your brilliance still nurture the posture of a learner

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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