Technical Development Engineer (Bilingual at Hanwha Advanced Materials Georgia in Cartersville, Georgia

Posted in Other 16 days ago.

Type: full-time





Job Description:

General Job Description:

The Technical Development Engineer (TDE) is a member of Technical Service & Development Team and reports directly to Manager. The TDE's primary role is support of the sales and quality organizations by providing on-site customer support, diagnostics, and solutions.

Core Duties/Responsibilities:

Primary tasks include, but are not limited to:
• Work with cross-functional teams (internal & at customer) to troubleshoot customer process issues and lead issue resolution efforts at the customer location in accordance with Hanwha Advanced Material Georgia (HAGA) recommended processing guidelines
• Identify and report on competing product activities at customers
• Duplicate customer processes at HAGA laboratories in order to facilitate validation of new product developments, launch support, and quality issues
• Lead productivity improvement projects and other technical development efforts at strategic customer sites
• Use of DMAIC and DFSS analytical tools and problem-solving skills such as GR&R, DOE and mistake proofing to resolve technical processing issues
• Develop and maintain troubleshooting guidelines and lessons learned database
• Act as technical focal point at customer and Tier 1 representing product and company
• Address customer problems that are related to materials
• Coordinates technical support from analytical, samples, technical meetings as required for successful commercialization or quality resolution.
• Communicates customer feedback on products (including quality issues) to engineering, Q.C., and Account Managers.
• Works with the Quality organization to identify and resolve quality issues
• Writes Technical Reports and Visit reports
• Travel Required: 60-70% (approximately)

Minimum Requirements:
• Bachelor's degree related to Polymer or Chemical Engineering; Other disciplines may be considered depending upon experience
• Strong communication and interpersonal skills, open to listening and sharing experiences
• Strong comprehension and utilization of MS Excel, PowerPoint, Word, & Outlook
• Strong interpersonal and team skills
• A demonstrated ability to effectively make decisions.
• Problem solving / analytical skills required
• Candidate must be a highly motivated, self-starter with effective communication skills, both oral and written
• Ability to analyze problems quickly and summarize effectively

Skills, Abilities & Attitudes:
• Collaborative demeanor
• Communicative
• Customer focus
• Drives results
• Instills trust and exemplifies integrity

Preferred Qualifications:
• Technical Service or Development experience
• Bachelor's degree in an engineering or technology field
• Experience with ISO quality systems, practices and procedures
• Experience in using data acquisition systems, data analysis, and reporting tools
• One to three (1 to 3) years' experience in Film Manufacturing / PV Module Manufacturing.
• One to three (1 to 3) years' experience in Film or Sheet Extrusion Processing
• Six-Sigma certification
• Bilingual in Korean and English
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