Uses company knowledge to give proper advice to customer questions concerning equipment selection. Requires intense telephone work with excellent customer satisfaction and communication skills.
Provides applications assistance for positive displacement pumps, progressive cavity pumps, pneumatic valves and power generation equipment based on engineering parameters such as flow, viscosity and pressure demands. Requires the ability to read, interpret, and apply engineering principles to correctly select equipment.
Works with engineering department to determine engineering requirements for specialty items. May be required to write sales letters and proposals. Will be required to use CRM for quotes and follow up with customers on quoted projects.
Requires successful follow through to determine that correct products were ordered and when necessary, manufactured according to customer's requirements.
Participates in meetings, seminars, and training sessions to stay apprised of new developments in field.
Enter orders and other sales data into computer database.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This job does not list any supervisory responsibilities.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position. Days of work are Monday through Friday. Very minimal overtime is expected.
Travel
Up to 10% Travel may be required depending on the need of technical sales support on customer sites.
EDUCATION and/or EXPERIENCE
4-year Technical Degree with a Business Minor or a Business Degree with a Technical Minor; Very strong communication skills - verbal, written, and presentation; Ability and aptitude to handle competing priorities; strong organizational skills; Time and workload management; Analytical and problem-solving skills; Previous technical/sales work experience a plus.
AAP/EEO Statement
Roper Pump Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)