Under the general supervision of the Medical Assistant Supervisor, the Certified Clinical Medical Assistant (CCMA) provides patient care that meets the psychosocial, physical and general aspects of care in the office setting; meets the communication needs of patient and family; provides care that reflects initiative and responsibility indicative of professional expectations, under the supervision of a Registered Nurse and/or physician. Maintains regulatory requirements, nursing and office policies, procedures and standards. Communicates with physicians and team members about patient's clinical condition, including results of diagnostic studies and symptomatology.
ESSENTIAL FUNCTIONS
Provides direct patient care under the supervision of an RN/LPN/LVN and/or physician, evaluates outcomes, and consults with other health team members as required.
Ability to assist nursing and medical staff with routine examinations and patient treatments. Notifies appropriate licensed personnel when patient complains of pain.
Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patients served.
Demonstrates the ability to assist physicians with procedures and perform services requiring technical and manual skills under the direction of an RN/LPN/LVN and/or physician.
Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and family.
Performs other duties as assigned or requested to support the overall needs of the department, and in accordance with Curry Health Network's Mission, Vision and Shared Values.
SHARED VALUES
Accountability - we will take personal ownership of our actions. We follow safety policies and employ safe practices. We identify and report safety hazards promptly, work together to isolate risks and apply remedies as needed.
Compassion - we will be empathetic, respectful, courteous, and kind in our relationships with our patients and each other.
Excellence - we will distinguish ourselves by continuing to improve quality in all that we do. We display attitudes and mannerisms which demonstrate to our community that we are sensitive to their physical, emotional, and spiritual wellbeing. We strive to become the best we can be in our roles.
Integrity - we will be honest and act in the best interest of our patients and community.
Stewardship - we will use our resources for the highest and best purposes of the community.
Teamwork - we will be united in our efforts to achieve our goal of quality patient care, seeking opportunities to assist each other, and appreciating equally the contributions of all.
MINIMUM JOB REQUIREMENTS
Education & Experience
High School graduate or equivalent is required.
Certified Clinical Medical Assistant through the National Healthcareers Association (CCMA) required. For those with at least 6 months of prior work experience as an MA, or a certificate of completion from a Medical Assistant program, CCMA certification must be obtained within 6 months of employment with CHN; for those with less than 6 months of experience as an MA, CCMA certification must be obtained within 1 year of employment as an MA with CHN.
Current BLS certification is required.
Successful completion of a Medical Assistant Program preferred.
Six months or more Medical Assistance experience preferred.
Required Knowledge, Skills & Abilities
Basic computer knowledge including Microsoft Word, Excel and Outlook is required.
Good communication skills are required, both verbally and in written form.
Excellent customer service skills are required.
PHYSICAL REQUIREMENTS
Physical Demands
On-the-job time is spent in the following physical activities:
None of the time: Taste or Smell
Up to 1/3 of the time: Stoop/Kneel/Crouch/Crawl, push/pull
From 1/3 to 1/2 of the time: Reach with hands and arms
Up 2/3 of the time and more: Stand, Walk, Sit, Talk or Hear, Use fingers, handle or feel.
This job requires that weight be lifted, or force be exerted as follows:
None of the time: up to and more than 100 pounds
Up to 1/3 of the time: up to 50 pounds
From 1/3 to 1/2 of the time:
Up to 2/3 of the time and more:
This job has special vision requirements as follows:
Close, distance, color, peripheral, depth perception and the ability to adjust focus.
Work Environment
This job requires exposure to the following environmental conditions:
None of the time: Extreme heat/cold; risk of electrical shock, work with explosives ; risk of radiation; vibration, Wet/humid; fumes/airborne particles; toxic/caustic chemicals, Near moving mechanical parts; fumes/airborne particles; toxic/caustic chemicals
Up to 1/3 of the time: fumes/airborne particles
From 1/3 to 1/2 of the time:
The typical noise level for the work environment is: Very quiet to moderate noise.
Hearing requirements: ability to hear instructions, alarms on equipment and patient call.
This job requires the following repetitive motion actions:
0 hours per day: Repetitive use of foot control
From 5-6 hours per day: Firm/Heavy Grasping
From 7+ hours per day: Repetitive use of hands, simple/light grasping and fine dexterity
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)