Assistant Site Manager at Metro One Loss Prevention Services Group ( Guard Division PA), INC. in Middletown, Pennsylvania

Job Description:

The Assistant Site Manager role is a unique opportunity for individuals looking to advance their careers in security management. This position is designed to provide hands-on experience and mentorship, with the goal of preparing the individual to become a Site Manager. The ideal candidate will have a strong foundation in security operations and a desire to grow into a leadership role within our organization.
Key Responsibilities:
Operational Support:
- Assist the Security Site Manager in overseeing day-to-day security
operations, ensuring all procedures and protocols are followed.
- Participate in client meetings, site visits, and inspections to gain a
comprehensive understanding of client needs and expectations.
- Support the development and implementation of security strategies tailored
to specific client sites.
Leadership Development:
- Engage in leadership training and mentorship provided by the Security
Site Manager and senior management.
- Take on increasing responsibilities over time, including supervising security
teams, managing schedules, and handling client communications.
- Develop skills in conflict resolution, team management, and strategic
planning.
Performance Management:
- Assist in the evaluation of security personnel performance, providing
feedback and coaching to ensure high standards are maintained.
- Learn and apply best practices in performance management, including how
to handle disciplinary actions and recognition programs.
- Participate in the recruitment, onboarding, and training of new security
officers.
Client Relations:
- Build strong relationships with clients, acting as a secondary point of contact
and ensuring their satisfaction with our services.
- Learn how to manage client accounts effectively, including addressing
concerns, negotiating contracts, and ensuring compliance with service
agreements.
- Gain experience in developing client proposals and reports.
Administrative Duties:
- Assist with administrative tasks such as report writing, managing Payroll & Scheduling, data analysis, and record-keeping to support operational efficiency.
- Learn how to manage budgets, invoices, and other financial aspects of
security account management.
Professional Growth:
- Take advantage of opportunities for continuous learning through company sponsored training, industry certifications, and external seminars.
- Prepare to transition into the Security Site Manager role by developing a
deep understanding of all aspects of security operations and account
management.
Qualifications:
Experience: Minimum of 2 years of experience in security operations, leadership and management.
Skills:
- Strong communication and interpersonal skills.
- Ability to work collaboratively with teams and clients.
- Organizational skills and attention to detail.
- Willingness to learn and take on new challenges.
- Proficiency in Microsoft Office Suite.
Working Conditions:
The position may require occasional travel to various site locations.
Must be willing to work flexible hours, including holidays, evenings and weekends, as needed
The position will work a schedule on the 2nd shift - 2-10pm or