Vision: Our vision is to provide exceptional, white-glove creative project management support, ensuring a consistent and positive experience for RED, Client's in-house agency, and our client's stakeholders and business partners. Our Creative Agency Managers are innovators in the process, constantly seeking opportunities to enhance efficiency and speed to market. They leverage technology and automation, view obstacles as opportunities, and strive for consistency in processes to facilitate smooth operations and effective change communication. This role demands superior executive presence with the ability to communicate effectively across all levels of the organization.
Key Responsibilities:
Project Management and Communication:
Organize, prioritize, and track work at both campaign and project levels.
Continuously develop and refine processes to enhance efficiency.
Manage risks, issues, and change requests, escalating as necessary.
Communicate best practices and project readiness, detailing requirements and rationales as needed.
Stakeholder Engagement:
Build and maintain relationships with business partners at various organizational levels, requiring excellent written, verbal, and interpersonal skills.
Conduct regular project meetings and maintain proactive communication with the project team.
Set clear expectations for workflows, timing, and communication to ensure partner success.
Change Management:
Apply proven approaches, tools, and techniques to manage and communicate changes in demands and priorities.
Enable the project team to adapt to changes effectively.
Document and communicate changes clearly and concisely to a broad audience.
Resource Management and Coordination:
Focus on speed to market, quality of work, and the well-being of our talent.
Assess and scope the level of effort for roles throughout the project lifecycle.
Adjust resources as necessary in response to project changes.
Develop effective relationships, resolve conflicts, and build consensus.
Prioritize tasks and align team efforts to optimize resource use.
Technical Acumen and Innovation:
Possess a deep understanding of Workfront and creative processes across various mediums including social, video, motion, print, and digital.
Stay current with the latest technologies, products, and trends in project management and marketing.
Balance technical capabilities with strategic business needs.
Collaborate to find solutions within the Client's ecosystem, informed by technical and strategic feasibility.
Qualifications:
Minimum of five years of project management experience within a creative or marketing agency.
Profound knowledge of Workfront, at least three years of experience.
Exceptional interpersonal and communication skills.
Proven ability to lead and manage cross-functional teams.
Bachelor's degree in business administration, Marketing, or a related field.