This role is in a fast-growing business with a lot of engagement with the sales teams and business managers; interesting problems to solve, cross functional collaboration that will expose you to many areas of the business.
What You'll Do
Provide sales support and service for the team.
Manage and respond to inquiries received through the alias and forms. Provide sellers coaching on offers, resources and incentives.
Engage with sellers and partners on a daily basis regarding complex funding scenarios.
Assess and screen nominations to funding programs across all offers based on pre-defined screening criteria. Evaluate requests against expectations, check if documentation is accurate, verify customer eligibility, ensure budget availability, and assess request viability based on return on investment (ROI) requirements.
Route requests for approval of different resources and follow up with approvers to expedite response time to field requestors.
Provide requesters with relevant guidance and pointers for the different types of content available through the program, such as Demos and guidance materials.
Follow up with requestors on unused resources/funds and drive accruals for fiscal close. Provide updates on execution status to requestors.
Typical task breakdown: 25% meetings; 75% program management
What You'll Have
Self-starter, ambitious, eager to dive in, and get work done!
Work efficiently and effectively with little hand holding or guidance.
3+ years' experience working in customer service, sales, or operations with diverse teams and managing projects with business context.
Strong written and verbal communication skills, with ability to develop tight collaborative relationships.
Big desire to improve processes and make things more efficient.
Organized with strong project management skills.
Expert level proficiency with additional core Microsoft Office apps (Excel, Outlook, PowerPoint, SharePoint, Word, and Teams).
Bachelor's degree required, preferably in computer science, marketing, or business.
Prior experience working for a large tech corporation based out of Redmond, Washington.
Prime 8 is a highly respected, woman-owned management consulting firm. We use innovative and outcome-driven approaches to deliver solutions that create lasting results, even after we're gone. The deep expertise of our talented consultants help companies turn ideas into action, implement organizational change, and get products to market quickly using modern practices and technologies. The Prime 8 family of consultants stands out from the crowd. As a group of high-achievers, we hold each other accountable for exceptional work that is built on integrity, honesty, and excellence. We do what we say and finish what we start. Together, we make an impact, have fun and do better for each other and for our customers.
Compensation: Prime 8 uses different pay ranges based on level of position, relevant experience, and specific candidate location. The pay range for this role is between $34 and $42 per hour (based on full-time employment), plus employee benefits.
Employee Benefits: Prime 8 o?ers a rich package of excellent Medical, Dental (including orthodontic) and Vision insurance (for employees and their families). Prime 8 offers Paid Holidays and Paid Time Off, a 401K Plan, company paid Group Life, STD, LTD, and employee paid Life Insurance and Long-Term Disability options. Prime 8 offers a great referral bonus program for our employees as well.
Check out our additional employee benefits!
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prime 8 Consulting, we are dedicated to building a diverse, inclusive and authentic workplace. If you're excited about this role but your background/experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the candidate we are looking for, whether for this role or other roles we have in the future.
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