The main function of this role is entry and maintenance of Sales Orders, management of account portfolios based on customer requirements, chargeback processing, working with various departments to support order processes and support co-workers.
RESPONSIBILITIES FOR DATA ENTRY:
Order Management for order entry processing and related account procedures.
Maintaining account portfolios for ordering, tracking, customer and company requirements.
Chargeback processing
Return processing
Informing customers of order status and support inquires
Process improvements/efficiencies
Support Team Members for order processing and account portfolios
Reporting
REQUIRED EXPERIENCE FOR DATA ENTRY:
Completed bachelor's degree in related field
3-5 years of experience
SKILLS AND QUALIFICATIONS FOR DATA ENTRY:
Verbal and written communication skills, attention to detail, and interpersonal skills.
Ability to work independently and be efficient with time management.
Ability to accurately enter orders
Time management
System reporting
Previous experience with computer applications, such as Microsoft Word and Excel.