MC Patient Services Specialist-Medical at Texas Tech University Health Sciences Center in Lubbock, Texas

Job Description:

Extended Job Title

MC Patient Services Specialist-Medical

Org Level 1

Texas Tech Univ Health Sciences Ctr

Org Level 7

691001 - Amarillo Clements Unit

Position Description

This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic.  Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners. 

Requisition ID

39477BR

Travel Required

None

Pay Grade Maximum

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

Major/Essential Functions

• Ensure patients are registered and discharged in a timely manner each day. Also ensuring clinic notes are in system daily.


• Enter and complete reminders into EMR in response to sick calls, and nursing and provider visits  


• Answers telephone, directs calls, takes and or relays messages. Answers routine questions.


• Enters all work in the computer daily with NO backlog.


• Act as back up for other Patient Service Specialists as required.


• Scans medical records into EMR as requested.


• Process data conversion of incoming offenders.


• Other duties as requested

About Managed Care:



Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas.  We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services.  TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care.  Learn more about TTUHSC Managed Care HERE




This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:

• ONE TEAM unite and include diverse perspectives to achieve our mission


• KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude


• INTEGRITY be honorable and trustworthy even when no one is looking


• VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit


• BEYOND SERVICE create and deliver positive defining moments

Take care of yourself and your family. Enjoy some of the best benefits in the State of Texas:

• Comprehensive Benefits Package


• Training Provided


• Continuing Education


• Loan Forgiveness Program


• Retiree Insurance


• Paid Leave


• Leadership Program


• State Pension

Grant Funded?

No

Pay Grade Minimum

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

Pay Basis

Hourly

Schedule Details

Week Days

Work Location

Amarillo

Preferred Qualifications

Computer Skills.
Electronic Medical Records (EMR) experience.

Campus

HSC - Correctional Managed Health Care

Department

Amarillo Clements Unit

Required Attachments

Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

Job Group

Information and Records Clerks

Occasional Duties

Other duties as assigned or delegated by supervisor.

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Apply Now