Principal Product Manager, Personalization is responsible for leading the strategy and execution of our personalization roadmap to drive key metrics which ensure our customers and members see the most relevant and engaging content and nudges that drive customer growth. This role will be responsible for leveraging and developing cutting edge machine learning and AI models which use deep content and customer understanding to deliver delightful and contextual shopping experiences for our customers while collaborating cross functionally with Data Science, Engineering, Analytics and Business teams.
Job Responsibilities
Develop and execute on customer personalization strategy and roadmap that aligns with our OKRs to drive customer business value and growth
Drive a data-informed approach to personalization by working closely with data scientists and analytics to identify key metrics and build models that deliver personalized content and item recommendations across all touchpoints in the customer journey.
Collaborate deeply with data science, engineering, business and marketing teams to define clear requirements for complex initiatives to ensure the seamless execution of customer focused initiatives that drive customer engagement and growth
Continuously test and optimize recommendation models to improve engagement, conversion rates, and customer satisfaction, using A/B testing, multivariate testing, and other experimentation techniques.
Leverage data insights to inform product decisions and collaborate with cross-functional teams, including business, analytics, and engineering, to develop product initiatives that enhance the customer experience and drive business growth.
Communicate product vision, strategy, and performance to senior stakeholders across the organization, including senior leadership, and ensure alignment on product priorities and goals.
Create business cases and translate those into product roadmaps, machine learning models, engineering specifications, and underlying system dependencies.
Stay up-to-date on industry trends and best practices related to personalization and item recommendations and ensure our product strategy remains competitive.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $143,000.00-$286,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, engineering, or related area and 9 years' experience in product management. Option 2: 11 years' experience in product management or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Computer Science, Engineering, Business Administration, or related area and 8 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.
Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
Primary Location...
640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
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