Access Associate at Rochester Regional Health in Rochester, New York

Job Description:

Description



HOW WE CARE FOR YOU:



At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Tuition Assistance


• Advancement Opportunities


• Paid Time Off, Paid Sick Time & Holidays


• Day-1 Benefits (Health, Dental, Vision, Retirement)


• Employee Referral Program


• Employee Assistance Program


• Same Day Pay through Daily Pay

SUMMARY



As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families.



STATUS: FULL TIME OVERNIGHT PATIENT ACCESS ASSOCIATE




LOCATION: ROCHESTER GENERAL HOSPITAL




DEPARTMENT: EMERGENCY DEPARTMENT




SCHEDULE: 11PM - 730AM WITH EVERY OTHER WEEKEND/HOLIDAY




ATTRIBUTES

• 2 year degree or equivalent combination of education and work experience preferred


• Intermediate computer skills


• Excellent customer service and communication skills

RESPONSIBILITIES

• 
  Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments


• 
  Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable


• 
  Billing & Payments. Collect and process payments when applicable

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.



PAY RANGE: $17.65 - $19.30

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran Apply Now