IT Support Technician II at The Judge Group Inc. in Englewood, Colorado

Job Description:

Location: Englewood, CO

Salary: $25.00 USD Hourly - $30.00 USD Hourly

Description:

Duties:

• As an IT Support Technician II, you will be using your skills and expertise to provide computer, hardware, and software support to our employees.
• Responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software.
• Investigate information, network, and communications needs of our employees and make recommendations regarding software and hardware purchases to meet those needs. Physical/Mental/Emotional

Requirements:

• Frequently walk, sit, stand, climb stairs and steps. Frequently repeat same hand, arm, and finger motion many times to include finger and hand dexterity.
• Frequently requires vision abilities to include close, distance, depth perception, and telling the difference between colors.
• Frequently requires hearing abilities to include discerning different tones and volumes. Occasionally lifting or carrying up to 50 lbs.
• Working Conditions: Rarely exposed to outdoor elements (high/low temperatures, sun, rain/snow, etc.)Rarely exposed to fumes or hazardous chemicals/materials. Rarely exposed to loud noises

Must-haves:


• Customer/solution ownership, an overall drive for excellence.

• Team focused with the capacity for knowledge sharing

• Written and verbal communication skills with end users

• Demonstrate a customer care philosophy that ensures a high level of customer satisfaction

• Ability to understand user and business needs and translate to technical solutions

• Basic knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals

• Comprehensive troubleshooting skills of industry standard hardware and software products/services

Contact: rrajput@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now