Sr. Site Specialist at Thermo Fisher Scientific in Cambridge, Massachusetts

Job Description:

Work Schedule

Standard Office Hours (40/wk)



Environmental Conditions

Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)



Job Description




Inventory Site Specialist III




Job Description



When you're part of the team at Thermo Fisher Scientific, you'll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you'll be supported in achieving your career goals.



Location/Division Specific Information



Unity Lab Services provides a single source for integrated lab service, support and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer's laboratory's business needs.



How will you make an impact?



The position is focused primarily on scientific support services within Unity Lab Services core offerings of: order entry, order management, operating customer procurement systems, stockroom services, material handling, shipping/receiving, chemical tracking, and glass wash operations.



Responsibilities:

• Order entry/order management, operating customer procurement systems, stockroom services, shipping/receiving, chemical tracking, glass washing, desk top delivery, dry ice services, and others as required


• Assist in updating SOP's and Work Instructions


• Subject Matter Expert in Best Practices for the portfolio of services such as Order Management, Inventory Management, Glass Wash, and Customer Owned Inventory.


• Acquire and maintain all vital certifications to support site operations
  
  
  • IATA and DOT certifications (employer can provide)
  
  
  
  


• Handle all site operations and duties for efficient outcomes to maintain highest standards of excellence


• Operate across a wide variety of services including training and assessment responsibilities with a high level of success.


• High light RED Flags affecting site operations for corrective action


• Promote personal growth and development by staying abreast of new policies, procedures and system enhancements without the presence of site trainer and management team.


• Maintain proficiency of all e-learning tools and online training as required


• Listen to customer concerns, effectively diffuse dissatisfaction, and quickly identify course of action with first call resolution within established turnaround times


• Participate in projects and perform all other duties as assigned.

Keys to Success




Minimum Requirements/Qualifications




Education:

• High School Diploma: BA/BS preferred

Experience:

• 1+ years of progressive proven experience preferred

Knowledge, Skills, & Abilities:

• Ability to establish and foster positive customer relationships


• Proficient verbal and written communication skills


• Proactive approach to problem solving


• Ability to self-manage and operate independently.


• Display high level of confidentiality


• Demonstrate sense of urgency


• Demonstrate a high level of accountability for site coverage duties.


• Proficient in Microsoft office suite


• Strong time management and organizational skills


• Ability to lift up to 50 lbs.

Competitive wages & Excellent benefits package

• Medical, Dental, & Vision benefits


• Paid Time Off & Holidays


• 401K Company Match up to 6%


• Tuition Reimbursement - eligible after 90 days


• Employee Referral Bonus


• Employee Discount Program


• Recognition Program


• Charitable Gift Matching


• Company Paid Parental Leave

We will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc. We also provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.


Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process.


At Thermo Fisher Scientific, each one of our 100,000 outstanding minds has a unique story to tell. Join us and contribute to our singular mission-enabling our customers to make the world healthier, cleaner and safer! Apply Now