Home Service Manager at Lee Company in Mount Juliet, Tennessee

Job Description:

Summary of Job:

The Service Manager is responsible for the day to day operations and culture of the Home Services Group.

The Residential Service Manager is responsible for overseeing day-to-day operations and cultivating a positive work culture for residential services of HVAC, Plumbing, Electrical, General Maintenance, and more. The individual in this position will be responsible for promoting a safe work environment, addressing the needs of field technicians, and upholding the culture and values of the company, including client satisfaction and quality. This individual will collaborate with dispatch to maintain work schedules, ensure service fulfillment, and provide technical training. 

Education and Experience:

• High School Diploma or GED


• Trade School certification


• 5 years or more field experience


• Computer skills a plus


• Microsoft Suite experience a plus

Skills and Abilities:

• Possess excellent problem solving & communication skills


• Ability to work independently with minimal supervision and while maintaining adherence to project deadlines


• Professional appearance and attitude at all times


• Must have strong training and mentoring skills.

Company Perks & Benefits:

Our mission at Lee Company is to create an environment where our employees can thrive, and we mean that. Wellness involves your relationships, finances, career, community, as well as physical health. We don’t just talk the talk, we walk the walk. Check out what benefit programs we offer to help our team and family members THRIVE with us!

• We pay 100% of every employee’s long-term disability, life insurance, and fees associated with acquiring and maintaining a trade license


• We offer free trade training and license exam preparation through Lee Company University (LCU), our very own NCCER accredited trade school


• We have a company match program for 401(k) and health savings account contributions


• You earn paid time off and paid holidays for your personal well-being


• You earn rewards for your commitment to wellness and participation in initiatives through our rewards program


• We offer meaningful assistance programs like Chaplain services, an on-site / mobile clinic, and an emergency assistance fund


• We connect you to opportunities to make an impact through volunteering in our communities


• And other benefits such as health insurance, dental, vision, and short-term disability

Lee Company is proud to be an Equal Employment Opportunity and Affirmative Action employer.  We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave.

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