Learning Portfolio Senior Specialist Operations Quality at Alexion in Coppell, Texas

Job Description:

As a team member in Operations Quality Learning and Development, the Quality Learning Portfolio Lead will join our collaborative and dynamic team to play a pivotal role in shaping the future of learning within our organization. As a team member in Operations Quality Learning and Development, the Learning Portfolio Lead consults with business process owners (BPOs), subject matter experts (SMEs) and Instructional designers/developers (IDs) to identify, plan, facilitate development, and deliver effective and innovative learning & communication solutions, enablement, support, and services. Comprehensive management of learning and communication projects including consulting and guidance with project teams and stakeholders, handling logistics and coordination of effective, creative, engaging and on-time learning and communication deliverables and events.


Reports to Associate Director, Learning Program Management Operations Quality



Typical Accountabilities:




Learning and Communication Portfolio Strategic Planning: Drive the planning process for learning and communication projects by assessing current capabilities, anticipating future needs, and aligning resources to meet program objectives.



Extraordinary Communication and Interpersonal Skills: Foster strong partnerships, and effortlessly know when to lead, follow, collaborate, support, set expectations, request assistance, partner, and network with a widely varied population of stakeholders around the world and at all levels of corporate structure.



Resource Management: Develop and manage detailed project plans, timelines, budgets, and resource allocations to ensure projects are delivered on time, meet compliance needs and stay within scope. Proactively identify and mitigate risks to avoid potential delays or cost overruns.



Project Tracking and Reporting: Utilize project management tools and systems to monitor project progress, track key metrics, and generate comprehensive reports. Ensure transparency and accountability by providing regular updates on project performance and outcomes. Facilitate regular project status meetings to communicate progress, address challenges, and adjust plans as necessary.



Critical Thinking and Problem-Solving: Apply solid critical thinking, problem-solving, and decision-making skills given a wide variety of required outcomes, constraints, and evolving priorities.



Personal and Professional Development: Maintain a commitment to personal growth, professional development, and lifelong learning.



Organizational and Team Alignment: Unwavering commitment to infuse and align everything with explicit dedication to being a Great Place to Work, driving growth through innovation, inclusion and diversity, and patient centricity.



Specific Responsibilities of Role Holder:



In addition to the general description of the parent profile role for this job function, the following summarize key result areas, specific accountabilities and / or tasks, etc. associated with this job title:

• Consult with all parties to identify, plan, procure or manage the design and delivery of effective and innovative learning & communication solutions, enablement, support, and services.
  
  


• Engage fully as a member of the GQL&D staff team, including participating in staff meetings and other GQL&D events, and providing administrative support to other team members as needed.
  
  

Education, Qualifications, Skills and Experience:




Essential

• Extensive enterprise-level portfolio, project, and change management experience
  
  


• High School Diploma or equivalent plus 5 years experience. Bachelor's Degree and combination of related certification(s), learning, and experience such as for development of training, websites, instructional design, software, publishing or other similar programs with a wide range of stakeholders and deliverables are desired.
  
  


• Experience working in global teams
  
  


• Strong planning, organization, strategic thinking, project management, and problem-solving skills
  
  


• Ability to work in a fast-paced environment with demonstrated ability to manage multiple concurrent, competing tasks and demands and to seek supervisory assistance as appropriate
  
  

Desirable

• Related certifications such as PMP®, PgMP, PfMP, CCMP™, CPTM, and/or Prosci Certified Change Practitioner
  
  


• Knowledge of GxPs and regulatory personnel qualification requirements within the pharmaceutical industry
  
  


• An appetite for learning, curiosity, and a willingness to experiment in new ways of working
  
  

Date Posted

18-Dec-2024



Closing Date

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com. Alexion participates in E-Verify. Apply Now