Inside Solutions Representative (Cox Business) at Cox Communications in Phoenix, Arizona

Posted in Other about 6 hours ago.

Type: full-time





Job Description:

Building strong business relationships is a marathon, not a sprint. While speed is certainly important in sales, trust and authenticity are earned over time.

We're looking for an Inside Solutions Representative who understands the value of taking the time to do things right. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies - empowering businesses to thrive in an ever-evolving digital landscape.

If you're committed to quality work and are eager to advance your career, we'd love to hear from you.

What's in It for You?

Here's a sneak peek of the benefits you could experience as a Cox employee:

  • A competitive salary and top-notch bonus/incentive plans.
  • A pro-sales culture that honors what salespeople (like you!) contribute to our success.
  • Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
  • A true team environment, with 1 day of real-life collaboration in the office.
  • Comprehensive healthcare benefits, with multiple options for individuals and families.
  • Generous 401(k) retirement plans with company match.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Professional development and continuing education opportunities.
  • Access to financial wellness/planning resources.

Check out all our benefits.

What You'll Do

You'll focus on offering solutions to new and existing small-to-medium business customers. You'll also create effective strategies for selling bundled services. Here's more on what that'll look like:

  • Making outbound calls to upsell additional products and services to existing customers.
  • Managing customer renewals as they arise.
  • Educating customers on installed products, service offerings, billing and charges.
  • Listening to customers to understand their needs and offering tailored solutions.
  • Developing and delivering proposals and presentations based on clients' business needs.
  • Assessing the serviceability of client locations and negotiating pricing, service levels and terms with clients.
  • Collaborating with sales engineers to find appropriate solutions and resolve installation or service issues.
  • Performing ROI assessments to ensure sales profitability.
  • Generating new leads and requesting referrals from existing customers.
  • Working with sales support to complete orders and maintain customer satisfaction and sharing customer insights and feedback with the marketing team.

Who You Are

As a patient and strategic salesperson, you're committed to the long game. You're not just about making a sale - you're about building lasting relationships. You also have the following:

Minimum:

  • 5 years of experience in a related field; or a high school diploma/GED with 3 years of experience; or an associate degree, a bachelor's degree or certification in a related discipline.
    • Proficiency with computers and common business software.

Preferred:

  • An associate degree or technical certification in a related discipline.
  • 2 years of sales experience with a proven track record of meeting quotas.
  • 2 years of experience selling over the phone.
  • 6 months of experience selling telecommunications products and services.

Ready to grow your sales career at Cox? Apply today!

USD 16.63 - 25.00 per hour

Compensation:

Hourly pay rate is $16.63 - $25.00/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
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