Senior Director, Creative Strategy at Walmart in Los Angeles, California

Job Description:

What you'll do at



Position Summary...


What you'll do...


Walmart Creative Studio is the in-house creative agency for Walmart. Our team develops breakthrough and distinctive creative ideas and design systems that drive business objectives and keep our Fortune #1 brand in culture. We use creativity to win hearts, minds, and wallets.


We are uniquely positioned as the internal creative agency of record to be hyper-focused on the customer experience across all channels, categories, and campaigns. We are ruthlessly focused on human truths, insight-driven creative strategies and integrated creative solutions that build the brand and grow the business - not just with ads but through brand acts and experiences.


We value talent, diversity, innovation, curiosity, collaboration, culture, insights, and results, and we are committed to helping people - all people - live better.



Position Summary



Do you love learning what makes people tick? Are you interested in the "why" behind the "what"? Are you meticulous about the details but able to articulate the 10,000 ft view concisely and persuasively? Are you energized by the idea of building something new within a well-established organization? If so, you might be ideal for the Senior
Director, Creative Strategy role within the Walmart Creative Studio.


You are an entrepreneurial leader who understands how to build strong relationships and influence at both the peer and senior leadership level, translating data and customer insights into actionable briefs while helping to create, shape and sell effective creative platforms. You will drive cross functional collaboration to embrace and value Creative Strategy as a new internal capability by demonstrating in real time how sharp, single-minded strategies inform the best work.


In this role you will define the vision for the internal Creative Strategy team, establish best practices for collaboration, arm and inspire our Creatives with compelling customer insights, and set the bar for how Creative Strategy will add value to the Walmart Creative Studio's outcomes. You will scale your vison across retail verticals by hiring and training a team of strategists and comms planners.


To achieve this, you will partner closely with internal and partner teams as well as subject matter experts to define shared goals, KPI metrics, and implement the right ways of working to ensure our creative ideas are informed by, and resonate with, our customers. Key partners include: Walmart Creative Studio Account Management, Project Management, Creative Teams, Walmart Marketing Customer Insights, Media, Retail Marketing and external agency partners.



Responsibilities

• Define and lead Creative Strategy team vision and roadmap, including support model, roles & responsibilities, ways of working, and KPIs.


• Implement regular checkpoints with Walmart Creative Studio leadership to showcase progress in standing up the discipline, initial wins, and ongoing improvements to creative output.


• Establish strong, collaborative, trusting relationships across the Creative Studio and our partners.


• Acclimate yourself to our existing tools, data, and insights and provide recommendations for supplemental tools as you see fit.


• Build a team of Creative Strategists and Comms Planners to ensure our work is set up for success from briefing to live date.


• Interrogate our internal briefing process with an eye toward driving efficiency, clarity, and inspiring, actionable briefs.


• Actively engage in cross-functional planning sessions to ensure the customer mindset is always guiding our decisions.


• Challenge the status quo in the spirit of delivering creative that drives connection and action.


• Be relentlessly curious. Re-frame existing challenges in a new light that creates whitespace for ideas and activations.


• Champion and educate the broader organization on the value of Creative Planning by hosting learning sessions, bringing in speakers, and informal sharing of external examples of customer-centric creativity.

Qualifications

• 12+ years of Creative Strategy and Comms Planning experience at an advertising agency or in-house creative agency


• 7+ years managing teams


• Proven track record of catalyzing the creative process by articulating clear, compelling and unexpected customer insights


• Experience leading high volume of projects ranging from branding and conceptual development to tactical execution


• Dynamic presenter, able to tell compelling stories and persuade partners


• Strong deck/narrative building and presentation skills to educate, influence buy-in, and drive change management.


• Strong problem solving, quantitative and analytical abilities.


• Strong ability to plan and manage numerous processes, people and projects simultaneously.


• Excellent communication, collaboration, and delegation skills.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices.


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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart.


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The annual salary range for this position is $156,000.00-$312,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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Minimum Qualifications...



Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.


Minimum Qualifications: Bachelor's degree in Textiles, Fashion, Graphic Design, or related field and 7 years' experience in textile design, print design, graphic design, or related field OR 9 years' experience in textile design, print design, graphic design, or related field. 2 years' supervisory experience. 2 years' experience working with Adobe Illustrator, Photoshop, or related graphic design software.




Preferred Qualifications...



Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.


Product Development, Working on cross-functional teams or projects




Primary Location...



5404 Jandy Plc, Los Angeles, CA 90066-7006, United States of America



About Walmart



At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?


Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.



All the benefits you need for you and your family

• Multiple health plan options, including vision & dental plans for you & dependents
• Financial benefits including 401(k), stock purchase plans, life insurance and more
• Associate discounts in-store and online
• Education assistance for Associate and dependents
• Parental Leave
• Pay during military service
• Paid Time off - to include vacation, sick, parental
• Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.



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