Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the Regional Campus Business Office. Maintains confidentiality in accordance with HIPAA standards and complies with all federal, state, and institutional guidelines.
Requisition ID
39705BR
Optional Attachments
Professional/Personal Reference
Travel Required
Up to 25%
Pay Grade Maximum
Salary commensurate with education, experience and/or skills.
Major/Essential Functions
Will be assigned task should be worked daily with priority based on aging unless otherwise directed by management.
Handle claim outcomes and work to make sure they are accurate to resolution, resulting in a minimum of returns to view.
Requires thorough auditing of patient accounts and accuracy of posting related to account balances and credits.
Complete refund cycle from entry of refund into IDX and MPIP Refund System to data entry of refund notes and mailing of refund checks issued. Electronic/Recoup refund processes should be completed according to established workflows.
Work cooperatively with clinics as needed to establish payment plans on accounts.
Must accurately explain patient billing and account transactions.
Provide quality Customer Service to the patient/guarantor, while effectively securing payment on outstanding balances.
Refer outstanding balances to Collection agency in compliance with departmental policies and procedures.
Accurately and promptly collect needed information and coordinate with cashiers for posting as needed.
Contributes to and supports all areas as needed in a positive manner.
Meets all the expectations of performance outlined in this PD equally on and off site as a Remote worker.
Grant Funded?
No
Pay Grade Minimum
Salary commensurate with education, experience and/or skills.
Pay Basis
Hourly
Work Location
Lubbock
Preferred Qualifications
Additional experience in a clinic or physician's office preferred.
Campus
HSC - Lubbock
Department
MPIP Admin Lbk
Required Attachments
Cover Letter, Resume / CV
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.
Job Group
Information and Records Clerks
Shift
Day
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
A minimum of a high school diploma or equivalent. Two years of medical or general office experience OR Completion of related education or training and one year of experience.
Does this position work in a research laboratory?
No
Navy Enlisted Classification Code
YN, HM
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website.