Associate Account Manager, Client & Digital Services at GBH in Boston, Massachusetts

Job Description:

GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives.

At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and one other day, to be determined by their business unit. Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

The National Corporate Sponsorship department is responsible for securing corporate sponsors for national television series/programs/websites/podcasts produced by GBH and contracted outside producers. The department is made up of several teams: sales, marketing, research and Client & Digital Services.

The Client & Digital Services staff works with national corporate sponsors to execute all aspects of the sponsorships. They are the primary liaisons with national sponsors and the series production units, and partner with the sales team on sponsorship renewals and upsells.

JOB OVERVIEW

The Associate Account Manager, reporting to the Director of Client & Digital Service, plays a key role in assisting in the management of relationships, sponsorship deliverables, and the renewal process with national corporate sponsors.

The Associate Account Manager will assist in strategic outreach to clients and production teams, and collaborate with all vested partners to educate necessary parties on client priorities and objectives for assigned sponsorship projects.

RESPONSIBILITIES

Assist in management of client assets and placements

• Track and manage Sponsor Assets including:
  
  
  • Funding language, logos, podcast and other digital creative (YouTube, Amazon, etc.)
  
  
  • Broadcast spots including

    Spot rights and accompanying documentation from sponsors

    
    
  
  
  
  


• Obtain, review and file series-related material to support renewal efforts

Assist in relationship management with production teams

• Assist in maintaining ongoing communication with production teams to support department goal of renewing business and representation agreements

Communicate with clients

• Help develop client presentations, including renewal pitches


• Strategize and create client communications and outreach

Help manage special projects

• Example: Planning for American Cruise Lines excursion at Antiques Roadshow taping event in Boothbay Harbor, ME


• Example: American Experience toolkits and other content requests for Liberty Mutual ERGs.


• Local GBH portions of Liberty Mutual’s sponsorship

SKILL SET

• Candidates must have extremely strong written and verbal communication skills, be a confident public speaker, pay high attention to detail, and be a well-organized time-manager of multiple projects with various, often last-minute deadlines.




• Must possess strong interpersonal skills, the ability to exercise good judgment under pressure, and exhibit poise and professionalism when communicating with executives.




• Experience working in a corporate setting and/or a client-focused environment.




• Proficient with Macintosh systems, and experience with Microsoft Word, Outlook, Excel and PowerPoint applications. Familiarity with InDesign, Photoshop, and Salesforce a plus.




• Accomplished navigator of social media platforms such as Facebook and Twitter.

EDUCATION AND EXPERIENCE

A Bachelor’s Degree or equivalent work experience required.

2-4 years of experience in related fields (marketing, media, agency work, client relationships, business development) is required.

JOB SPECIFICS

Temporary position

Hybrid position

LOCATION

Boston, MA/1 Guest Street

GBH is an equal opportunity employer. The community and audience we serve are diverse, and we wish to foster that diversity in our workplace. Toward that end, GBH does not discriminate against individuals in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law. 

Application Process Assistance

GBH will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate an accommodation request, contact the Human Resource department by sending an email to human_resources@wgbh.org or by calling 617-300-2000.