Program Manager, Meetings & Events - Remote - Nationwide at Vituity in Sacramento, California

Job Description:

Remote, Nationwide - Seeking Program Manager, Meetings & Events

Everybody Has A Role To Play In Transforming Healthcare

If you want to be part of changing healthcare to better serve patients, you are in the right place. With Vituity you will join a team of individuals dedicated to our culture of caring and work to develop and implement innovative solutions, while tackling some of the healthcare industry's most challenging situations from the inside.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Develop, implement, evaluate, and manage meetings and event operations for client-supported programs.
• Develop and manage detailed program/project plans, monitoring specific tasks and tracking deliverables towards deadlines.
• Liaise with meeting venues and vendors ensuring that all contractual requirements are fulfilled by set due dates.
• Develop program specifications and communicate with suppliers the execution needs of the meeting including room set-ups, food and beverage, audio and visual, internet, and accounting.
• Manage attendee housing including weekly pick-up reports, hotel rooming lists, and communicate changes to hotel as needed in response to attendee registration changes and cancellations to ensure accuracy and minimize financial risk.
• Monitor meeting expenditures to ensure meetings expenses are within policy and budget.
• Manage technology applications such as mobile apps, virtual platforms, and audience response system for meetings.
• Manage production and production timeline. Draft and assemble registration materials including name badge printing. Prepare meeting checklists and coordinate shipping of materials for meeting.
• Reconcile post-meeting invoices, including site and/or department charge backs and physician payroll deductions.
• Post-meeting evaluation and analysis.
• On-site support for designated meetings to ensure successful meeting execution.
• Project/program management and support on an ad hoc basis for organizational/department initiatives as needed.
• Gather program specifications from business owners to develop, design, and administer online registrations for meetings.
• Develop written content for registration pages and registration communications. Obtain meeting invitation lists.
• Lead a team through online registration testing, reviewing all deliverables for quality and accuracy.
• Assess event reporting needs and produce detailed reports as needed to program stakeholders.
• Administer online surveys for meetings and events, nomination solicitations, questionnaires, and other enterprise-level survey projects.
• Proactively respond to and resolve registration issues and questions from attendees. Facilitate new registrations, registration modifications, and cancellations.
• Provide ongoing evaluation and reflection of registration operations and develop and lead technology process improvements projects.
• Provide detailed one-on-one training, resources, and guidance for new and current system account users.
• Responsible for registration system administration and maintenance including, but not limited to, contracting, integrations, and database management.
• Lead registration system updates related to graphics, branding, policy, annual clean-up initiatives, etc. and design project plans/timelines for implementing changes.

Required Experience and Competencies

• Bachelor's degree in related field of study required.
• 5 years of increasingly complex coordination or program/project management experience in the meetings and events industry required.
• 2 years of experience working with an event registration system required.
• Experience working with Cvent registration and survey management system preferred.
• Ability to manage all program deliverables within time limits and on budget.
• Ability to keep organized, set priorities and multi-task in a fast-paced, multi-program environment under conditions requiring speed and accuracy.
• Ability to work well as a team player.
• Ability to adapt and learn new ideas and concepts quickly.
• Ability to be self-motivated and take initiative.
• Strong time and resource management skills.
• Strong attention to detail.
• Strong editing and proofreading skills.
• Ability to problem solve independently and in team situations.
• Ability to convey information effectively in verbal and written communications.
• Ability to formulate ideas, provide recommendations, influence, and communicate with senior business leaders.
• Ability to seek innovative ideas and look for improvement and streamlining opportunities in process and procedure.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Ability to read, understand, and communicate in English sufficient to perform the duties of the position.
• Ability to interpret meeting guidelines and policy, employ, and communicate them effectively to meeting stakeholders and meeting attendees.
• Knowledge of basic HTML.
• Intermediate MS Excel, Word, PowerPoint, and Outlook skills.
• Knowledge of meeting technologies such as registration and survey management systems, contact databases, mobile meeting apps, and audience response systems.
• Knowledge of industry best practices to maximize efficiency and elevate meeting management.
• Ability to travel to meetings and events as needed.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more.
• Trainings to help support and advance your professional growth.
• Team building activities such as virtual scavenger hunts and holiday celebrations.
• Flexible work hours.
• Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Commuter Benefits Program
• Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $79,600 - $99,500, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.