Testing, Enrollment, and Data Specialist at Northern Essex Community College in Haverhill, Massachusetts

Job Description:

Category:: Student Services and Support

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Department:: Adult Basic Education - 9314

Locations:: Lawrence, MA

Posted:: Nov 19, 2024

Closes:: Open Until Filled

Type:: Full-time

Ref. No.:: 317607

Position ID:: 183191

Job Description:

POSITION: Full-Time Testing, Enrollment, and Data Specialist (Special Programs Coordinator): Center for Adult Education; Lawrence Campus (420 Common Street); MCCC/MTA Unit Professional Position; 37.5 hours per week, Monday through Friday, 9:00am - 5:00pm; to accommodate testing schedules, position may require evenings and weekends (Hours may be adjusted and compensated in alignment with contractual guidelines); Pay Grade 4; Grant Funded Position

SUMMARY: We are seeking a highly organized and detail-oriented individual to serve as the Center's lead proctor, enrollment specialist and data specialist. This position plays a critical role in the administration and management of the testing and enrollment processes at the Center for Adult Education. The successful candidate will ensure the smooth operation of all test sessions, maintain accurate records, and facilitate a seamless enrollment experience for adult ed students.

RESPONSIBILITIES:

Specific duties for this position include:

• Lead Proctoring Duties


• Serve as the lead proctor for all tests, including pre-tests, post-tests, credential testing, practice HiSET testing and High School Equivalency (HSE) testing.


• Create and manage the proctor schedule to ensure an appropriate number of test sessions are offered.


• Ensure all testing sessions are conducted in compliance with funder and test publisher requirements and standards.


• Oversee the testing environment setup, ensuring all necessary materials and equipment are available and functioning.


• Assist learners in understanding the testing process and requirements.


• Record Maintenance and Data Management


• Maintain comprehensive records for all types of tests administered, including pre-test, post-test, HiSET practice test and credential testing.


• Enter and manage data in the LACES system accurately and promptly.


• Track and manage attendance records for all testing sessions.


• Enter all student information retrieved from Google intake forms into the LACES system.


• Identify gaps and inconsistencies in data and resolve them.


• Maintain accurate and current staff records in LACES.


• Provide relevant data and information to stakeholders as required.


• Assist in the preparation and generation of reports, ensuring they are detailed and accurate.


• Develop checks and balances to monitor and ensure the quality and accuracy of all data entered and reported.


• Follow all procedures as outlined in the FY24-FY28 Massachusetts Policies for Effective


• Adult Education in Community Adult Learning Centers (CALCs)


• Be proactive about data collection and the identification of potential issues.


• Enrollment Facilitation


• Work with colleagues in the department to facilitate a smooth enrollment experience for adult learners by providing necessary support.


• Promptly address and resolve any issues or concerns that may arise during the enrollment and testing process.


• Quality Assurance


• Implement quality control measures to ensure the accuracy and reliability of data.


• Conduct regular audits of testing records and data entries to identify and correct discrepancies.


• Develop and update department policies and procedures related to testing and data management to enhance efficiency and compliance.


• The Classification Specification is available at: https://www.mass.edu/shared/classificationspecs/specsmccc/Special Programs Coordinator - HB 1112.doc
  

Requirements:

MINIMUM QUALIFICATIONS:

• Bachelor's degree in Education, Counseling, Psychology, Business Administration, Mathematics, Computer Science, or other field related to area of assignment; with three (3) years experience and/or training involving area of assignment, which may include college registration, academic advisement, career development, career experience, training, curriculum development, audio/visual or graphic production, grant administration, budget development, program/project management, event planning, administrative work in an academic environment, or personal computer operations; or an equivalent combination of education, training, and experience.


• Proven experience in a testing or educational environment.


• Strong organizational and multitasking skills.


• Excellent attention to detail and accuracy.


• Proficiency in data entry and management systems, particularly Excel and LACES.


• Strong interpersonal and communication skills.


• Ability to work independently and as part of a team.


• Familiarity with funder standards and best practices in testing and data management.

PREFERRED QUALIFICATIONS:

• Experience working in an adult education program.


• Bilingual (Spanish/English/French/Haitian Creole)


• Strong proficiency in Microsoft Office Suite, particularly Excel and Word.


• Experience working with and supporting a culturally diverse population

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

Additional Information:

GRADE AND SALARY: Anticipated salary range is $60,730.00 - $65,428.00 (MCCC Pay Grade 4 with a Bachelor's degree) annually with complete fringe benefit package. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system. Official transcripts will be required at the time of hire.

ANTICIPATED START DATE: ASAP

Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and/or how you may be best suited for the role


• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors)

DEADLINE: Open until filled

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery

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