Assistant Director of Transfer, Graduate, and International Admission at Heidelberg University in Tiffin, Ohio

Job Description:

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GENERAL PURPOSE:

Reporting to the Senior Director of Admission & Marketing, the Assistant Director of Transfer, Graduate, and International Admission is a partially grant funded position through October 2025, with potential for continuation after the end of the grant term pending performance.

The Assistant Director of Transfer, Graduate, and International Admission position will be responsible for, and prioritize, the recruitment of domestic graduate and transfer students. In addition, this position will work with our international population throughout the admission process. This position will be a significant contributor to obtaining targeted goals in recruitment, application, and admission.

SUPERVISION RECEIVED:

Reports to the Senior Director of Admission & Marketing

SUPERVISION EXERCISED:

The Assistant Director of Transfer, Graduate, and International Admission will work collaboratively with Enrollment Management staff and may offer general oversight to student employees as needed for successful outcomes.

WORKING HOURS:

40+ hours per week, primarily during normal business hours with some weekend and evening requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Coordinate outreach and student recruiting to include:


• Work with the Admission team to manage the application and enrollment process


• Assist with planning and execution of recruitment and yield events


• Identify students from an assigned student population who meet the desired admission qualifications of the University


• Work closely with parents, and alumni throughout all outreach efforts


• Collaborate with financial aid staff to understand the financial aid process and communicate with students and families


• Develop and maintain continuous communication with prospective students via phone, written correspondence, text messaging, and social media. Extensive personal contact with prospective students is required.


• Review all applications within an assigned student population, including student transcripts, academic records, standardized test results, and participating in extracurricular activities to assess future student success with Heidelberg University.


• Preparation of detailed trip / recruiting activity reports, including all expenses, and submit as required.


• Other responsibilities as assigned by the Senior Director of Admission & Marketing.

ADDITIONAL DUTIES SPECIFIC TO THIS POSITION:

Transfer Population (50% of the job):

• Develop and maintain relationships with community college partners through monthly visits and continued communication.


• Select, schedule, arrange, and complete visits to community colleges, transfer college fairs, and select recruiting events.


• Build a strong relationship with Community College Partners, especially Transfer Academic Advisors.


• Maintain relationships and appropriate resources on campus including:


• Maintain and pursue additional Articulation Agreements with two year institutions to facilitate transfer processes.


• Maintain our two year Major Academic Plans for Open Transfer Majors in collaboration with the Owen Center for Teaching and Learning.


• Remain up to date with campus resources for Transfer, Adult, and Re-Admit Students.

Regularly update transfer and non-traditional related web pages and print materials to ensure accuracy.

Graduate Population (35% of the job):

• Maintain and pursue Articulation Agreements with four year institutions to facilitate graduate enrollment


• Serve as the primary contact point for prospective Graduate Students.


• Maintain and update the application for the graduate programs.


• Review graduate applications


• Develop marketing and communication pieces in collaboration with Marketing staff and respective faculty specific to graduate programs.


• Participate in graduate college fairs in the target market.


• Collaborate with faculty chairs for each graduate program at Heidelberg to ensure accurate and up-to-date program information is effectively communicated to prospective students.

International Population (15% of the job):

• Keep up to date on our International email account.


• Review international applications.


• Regularly update international related web pages and print materials to ensure accuracy.


• Serve as the primary contact point for prospective International Students.


• Complete one international recruitment trip each academic year.

CORE VALUES AND PERSONAL ATTRIBUTES:

• Core values - models leadership values of integrity, honesty, humility, transparency, respectfulness, diversity, caring, loyalty and accountability in all work.


• Intellectual dynamism - demonstrates mental sharpness, capability and agility.


• Self-knowledge - gains insight from successes and mistakes.


• Personal learning - seeks feedback and counsel to improve managerial behavior.


• Peer relationships - encourages collaboration and cooperation across the organization.


• Teamwork - performs most effectively as a hard-working member of a team.


• Constituency focus - completes work to meet constituencies' expectations and requirements.


• Community focus - brings a spirit of enthusiasm and energy to the campus and town.

OTHER SKILLS AND ABILITIES:

• Self motivated


• Excellent attention to detail


• Persistent and proactive communication


• Outstanding, relevant interpersonal, written, and verbal communication and problem-solving skills.


• Ability to work both independently as well as cooperatively in a team setting.


• Ability to manage multiple tasks and balance competing priorities.


• Ability to interact professionally and effectively with staff and all offices across campus to deliver high-quality customer service.


• Strong organizational and analytical abilities


• Ability to be flexible and adapt to changing circumstances


• Ability to work evenings and weekends and travel extensively during the fall and spring


• Ability to work with a diverse cross-section of individuals

Requirements

DESIRED ATTRIBUTES AND QUALIFICATIONS:

Education and Professional Experience:

(A) Bachelor's degree from an accredited institution and related experience in higher education administration or appropriate academic discipline

(B) minimum of one (1) year of college admission, academic advising, academic support services, or student success work including supervisory and leadership-level responsibilities.

(C) A valid driver's license.

Preferred Education and Experience:

(A) Advanced degree in relevant academic field preferred.

(B) Experience working with or at a Community College

(C) Experience working with Transfer and Graduate student populations

(D) Knowledge of the Slate Customer Relationship Management (CRM) system

TOOLS AND EQUIPMENT USED: Knowledge of operation and use of various office equipment including, but not limited to: personal computer, including spreadsheet and word processing software, integrated database software, copier, telephone, scanner, and printers.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

While performing the duties of this job, the employee is frequently required to use arms, hands and fingers to operate and manipulate equipment generally found in an office setting. The employee may be frequently required to be mobile, communicate, and hear. The employee may occasionally be subject to a variety of outdoor environmental conditions including heat, cold, and precipitation.

The employee must frequently lift and/or move up to ten (10) pounds and occasionally lift and/or move more than fifty (50) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include varied degrees of occasional stress while performing job duties.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee frequently works in an office setting, and educational facilities including sports and entertainment venues, all of which may be indoor or outdoor. The noise level in the work environment will range from moderately quiet to occasionally loud.

Employees will be required to drive in excess of 100 miles each way to events via university, rental, or personal vehicle, as deemed appropriate by their supervisor.

SELECTION GUIDELINES: The Assistant Director of Transfer, Graduate, and International Admission will be selected after a formal application procedure, education and experience rating, oral interview, and reference check. Job related tests may be required. All offers of employment are contingent upon a satisfactory criminal background screen, motor vehicle record search, drug and alcohol screen, physical and / or psychological examination at the University's discretion.

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