The Office Coordinator serves as the first point of contact for all visitors and team members, playing a crucial role in creating a welcoming and professional environment. Key responsibilities include managing office supplies, supporting office requests, handling mail distribution, and answering calls directed through the main line. Additionally, the Office Coordinator provides administrative support to various departments on special projects as needed.
This position requires a positive, customer-service-oriented attitude, as you'll frequently interact with both internal and external stakeholders. To thrive in this role, the Office Coordinator must be able to efficiently manage multiple tasks, ensure office operations are seamless, and approach challenges with a solutions-driven mindset.
ABOUT CARDONE VENTURES
Our mission is to help business owners achieve their personal, professional, and financial goals through the growth of their businesses. We work in dozens of verticals and provide strategic business guidance through courses, live events, partnerships, and investments. Our core values are the backbone of our business and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results-oriented. This company operates nationally and is growing by the day.
SUCCESS LOOKS LIKE
Cultivates a welcoming, professional, and helpful environment for all visitors and team members, enhancing their overall experience when they come to the office.
Fosters a remarkable interaction as the point of contact for all incoming calls to Cardone Ventures, ensuring a positive experience with each caller that represents the brand
As the first point of contact at the office, the Office Coordinator is a remarkable representative of the organization through every touchpoint
OBJECTIVES
Serve as a friendly first point of contact for clients and guests visiting the office
Assist clients who call the Cardone Ventures main line and resolve their inquiries
Coordinate equipment for new team members including office & parking access, supplies, as well as assisting with IT equipment setup
Ensure that the office maintains a 10X appearance, and that the aesthetics uphold the brand of the organization
Keep all essential office supplies fully stocked, conducting weekly audits of supply levels
Place orders for office inventory as needed, ensuring the inventory management numbers are accurate at all times
Support the company culture by helping the success of employee appreciation events & volunteer initiatives
Maintain confidentiality throughout interdepartmental projects or initiatives.
Ensure all recurring and one-off administrative tasks or projects are fully executed with the utmost attention to detail, efficiency, and within deadlines
Submit tickets to the Security or Engineering team regarding office issues including HVAC, Pest Control...etc.
Ensure all incoming mail is distributed to the correct recipients
Support with all outgoing mail including scheduling pick-ups, creating shipping labels, and packaging materials
Represent Cardone Ventures with a high level of professionalism, friendliness, maturity, and customer service in every client interaction, fostering genuine relationships and inspiring trust in the organization
COMPETENCIES
Basic levels of technical acumen to work with IT teams when setting up new hires or addressing questions in the office
Basic troubleshooting skills to assist with office equipment such as printers, phones, and conferencing systems, ensuring minimal disruption to daily operations.
Demonstrates the ability to multitask efficiently by balancing the needs of incoming calls, administrative tasks, and office operations
Strong interpersonal skills to foster relationships with clients, vendors, and team members, creating a cohesive and productive office environment.
Ability to answer client calls professionally and resolve client issues by collecting relevant information and sharing with the proper department.
Ability to work within spreadsheets to track inventory and maintain par levels
Has an eye for aesthetics to observe and maintain office cleanliness and appearance
Ability to identify the correct stakeholder when problems arise in the office whether it be HR, Security, Engineering..etc.
Substantial experience with Office/G-Suite (Sheets, Documents, GMail, Calendars, Slides)
EDUCATION AND EXPERIENCE
High School Diploma or equivalent
At least 2 years work experience in a similar office or customer service role
Must possess a valid/active driver's license and a functioning vehicle
10X TOTAL REWARDS
We offer a comprehensive benefits package for full-time employees that includes:
Medical, dental, and vision for FT positions and their dependents
Vacation and sick time policy that increases based on tenure with the company
Three work from home days per month (4/month during June-August)
Employee Assistance Program through Guardian
401k with Company match (estimated to launch in Q1 2025)
Pet Insurance through SPOT for your 10X pets!
Competitive parental leave policy: 100% paid - 8 weeks for primary caregiver, and 4 weeks for secondary caregiver + 1 month remote for both
Employee wellness initiatives including a 100% paid for gym membership and access to discounts on local meal prep services
Professional Development through reimbursements for courses/certifications outside of CV, and a 10X Mentorship Program
Continued Education: we provide team members complete access to our range of educational resources valued at over $250,000 in areas such as Sales, Operations, People, Finance and Marketing
Uncapped Commission Potential: all of our team members have the opportunity to sell our Products/Services (and are trained on how to do so). We have several examples of non-sales team members earning well over $20,000 in annual commission
PHYSICAL REQUIREMENTS
Prolonged periods sitting at a desk and working on a computer
Can lift up to 30 pounds office equipment.
COMMITMENT TO DIVERSITY
As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Cardone Ventures recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.
If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers @cardoneventures.com. Already a Cardone Ventures candidate? Please connect directly with your recruiter to discuss this opportunity.