Customer Success Specialist at Prestige Staffing in Marietta, Georgia

Posted in Other about 15 hours ago.

Type: full-time





Job Description:

Job Details: Customer Success Representative l/ll

Prestige Staffing is currently searching for a strong customer-service minded Client Services Representative in Marietta, Georgia. Successful candidates will have a call center background with knowledge of healthcare terminology. Hours will range from 8:30a-5:00pm and pay will be around $23-28/hr. This is a full-time permanent position.

Essential Responsibilities
  • Provides front-line service to sales reps and customers; provides answers to basic product questions, documentation of potential complaints and comments as well problem resolution.
  • Receives and processes sales orders from field sales reps
  • Handles returns and defective merchandise by determining proper course of action and implementing action
  • Monitors replacement orders and contacts customers for timely return.
  • Processes orders from entry into the computer system through invoicing.
  • Maintains customer files.

Required Education and Experience
  • High school diploma or equivalent required, bachelor's degree preferred.
  • Minimum 3+ years' experience within customer service.
  • Healthcare experience strongly preferred.
  • Excellent communications skills, both verbal and written, required; must communicate well on the telephone.
  • Exceptional computer skills required.
  • Must be well organized, have a high detail orientation and be flexible in performing daily duties.

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