Prestige Staffing is currently searching for a strong customer-service minded Client Services Representative in Marietta, Georgia. Successful candidates will have a call center background with knowledge of healthcare terminology. Hours will range from 8:30a-5:00pm and pay will be around $23-28/hr. This is a full-time permanent position.
Essential Responsibilities
Provides front-line service to sales reps and customers; provides answers to basic product questions, documentation of potential complaints and comments as well problem resolution.
Receives and processes sales orders from field sales reps
Handles returns and defective merchandise by determining proper course of action and implementing action
Monitors replacement orders and contacts customers for timely return.
Processes orders from entry into the computer system through invoicing.
Maintains customer files.
Required Education and Experience
High school diploma or equivalent required, bachelor's degree preferred.
Minimum 3+ years' experience within customer service.
Healthcare experience strongly preferred.
Excellent communications skills, both verbal and written, required; must communicate well on the telephone.
Exceptional computer skills required.
Must be well organized, have a high detail orientation and be flexible in performing daily duties.