MiaRec is an award-winning software company that offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Our Generative AI-powered platform is designed to automate workflows, save costs, boost efficiency, enhance customer experiences, grow revenue, and drive digital transformation. We are looking for an Executive Assistant to join our growing team.
What you will be doing
Effectively manage a dynamic and fast-paced schedule while serving as a reliable and trusted partner with strong integrity and dedicated work ethic.
Proactively anticipate business needs and take initiative to support and streamline the leader's efforts.
Provide administrative support to the CEO, COO, and other team members, including managing calendars, coordinating email communications, prioritizing Executives' inbox, organize travel and itineraries.
Perform bookkeeping duties, including managing accounts payable and receivable, processing expense reimbursements and maintaining financial records using Xero.
Maintain and update client database (Pipedrive).
Select and manage vendors and service providers, tracking budgets to ensure quality and cost-effectiveness.
Monitor office supplies, placing orders as necessary.
Oversee and manage all office facility-related operations.
Organize and maintain office documents.
Support the recruitment process, including job postings, interviewing, onboarding, and offboarding.
Administer employee benefits, liaising regularly with the benefits broker, and lead annual open enrollments.
Support the Executive Team with personal duties, such as travel arrangements, household vendor coordination, or other miscellaneous tasks as needed.
Coordinate with Marketing for tradeshow events, including arranging travel, overseeing booth setup, managing registrations, etc.
Plan and manage onsite and offsite events.
Perform other duties as assigned.
What we are looking for:
Minimum of 5+ years supporting C-Suite level executives in the high-tech industry.
A consistent track record of completing projects and deliverables on time with diligence.
Follow up, attention to detail, and an ability to develop and execute best practices that align with our culture.
Demonstrates integrity, trustworthiness, and a high level of professionalism in handling sensitive information and responsibilities.
Have a can-do attitude: no job is too small, no challenge too great!
Possess a strong sense of urgency balanced with the ability to remain calm under pressure.
High-level attention to detail, accuracy, and ability to multitask along with excellent written and verbal communication skills.
Self-driven and autonomous.
Tradeshow/events management and/or other marketing and communications related experience desirable.
Proficient in MS Office (Word, Excel, PowerPoint), G Suite (Gmail, Doc, Drive, Calendar). Knowledge of other commonly used productivity tools such as Slack, Zoom and Monday.com are a plus.
Ability to learn new technology.
Flexibility is important; some off-hours, non-normal workday tasks may be occasionally required.
Employee Benefits:
Experience the convenience of our on-site Campbell location, just a short stroll away from downtown and the Pruneyard. Our modern, sunlit office offers breathtaking, panoramic views of the surrounding mountains. We take care of you with comprehensive coverage, including health, vision, dental and disability insurance. Secure your financial future with our generous, up to 4% matching, 401k contributions.
Join our Team:
If you are a creative and results-oriented marketing professional, fueled by passion for the B2B software industry, and boasting a track record of driving revenue growth, we invite you to apply for this exciting opportunity.
This is an on-site role based in Campbell, CA. Hours 7:45 am-4:15 pm