The main function of this role is entry and maintenance of Sales Orders, management of account portfolios based on customer requirements, chargeback processing to support order processes and support co-workers.
Job Responsibilities: • Order Management for order entry processing and related account procedures. • Maintaining account portfolios for ordering, tracking, customer and company requirements. • Chargeback processing • Return processing • Informing customers of order status and support inquires • Process improvements/efficiencies • Support Team Members for order processing and account portfolios • Reporting • Verbal and written communication skills, attention to detail, and interpersonal skills. • Ability to work independently and be efficient with time management. • Ability to accurately enter orders • Time management • System reporting • Previous experience with computer applications, such as Microsoft Word and Excel. • EDI • SAP • Multi-tasking with Attention to Detail