Disclaimer: This position is directly managed by our internal team, and we are not working with external recruiting agencies. Submissions from external agencies will not be considered.
About Us
NewsLink is a leader in the airport concessions industry, operating a diverse range of concepts in five U.S. airports. With over 65 years of continuous experience dating back to 1959, we specialize in travel conveniences, retail stores, and food and beverage operations. Guided by the principle of being the absolute best at what we do, our passionate team of more than 400 employees is dedicated to delivering the highest level of service. From our principals and executives providing expert, top-level attention to each store operation to our dedicated workforce across travel conveniences, retail stores, restaurants, cafes, warehouse and distribution center, and corporate offices, we believe our success is driven by the expertise and commitment of our people.
Position Summary
We are seeking an experienced and highly motivated Regional Operations Director - Food and Beverage to oversee all aspects of operations across our food and beverage and associated stock rooms. This senior role requires a deep understanding of restaurant management, specifically at the corporate and regional level, with a focus on operational efficiency, quality control, and cost management.
Essential Duties and Responsibilities
Have a deep understanding of management at the corporate, regional, and onsite levels.
Oversee all food and beverage operations, developing standards and ensuring implementation of those standards.
Ensuring quality, consistency, and compliance with corporate standards.
Supervise and develop a team of managers and supervisors in multiple locations.
Review and analyze financial and other reports, with a focus on cost of goods, food quality, waste management, and margins.
Travel as necessary to maintain oversight and ensure operational consistency.
Implement and enforce employee dress standards as a baseline to improve staff consistency.
Develop data-driven approaches to all aspects of the business by menu management and ensure that menu decisions are not based on personal preference.
Foster a strong leadership presence with the ability to make executive decisions, enforce standards, and build a supportive yet disciplined team environment.
Oversee recipe development, leveraging team members' expertise to create new menu items, though direct culinary skills are not required.
Act as a "doer," being involved in the day-to-day activities of the food and beverage operations and assisting where needed to support the team.
Qualifications/Requirements
Minimum of 10 years in the restaurant industry, with experience as a General Manager or higher, and a history of overseeing other managers.
Must be local to the Nashville area
Bachelor's degree in Business Administration, Hospitality, or related field preferred.
Strong attention to detail and organizational skills.
Excellent leadership skills, with the ability to enforce standards and motivate teams.
Proven experience managing, quality control, and cost management in a restaurant environment.
Ability to work independently with minimal direction, maintaining a proactive approach to operational improvement.
Physical Demands and Work Environment
Employees must be able to endure being on their feet for prolonged periods while working at various locations.
This role requires regular travel, with time spent both on-site at locations and in the office as necessary to meet business needs.
Regularly required to communicate, remain stationary for prolonged periods, and use hands to handle or feel.