As a Client Success Specialist you will be responsible for developing a strong business relationship with key clients to provide quality delivery and to grow the existing revenue. In addition to a daily focus on business development, a Client Success Specialist will also source and work with internal staff to identify candidates for our key clients.
OFFICE HOURS
Monday - Thursday, 8:00am to 5:00pm
Friday 8:00am to 4:00pm
RESPONSIBILITIES
Knowing all requirements from the client for accurate job descriptions and client requirements; entering job orders into the ATS for accuracy of data
Daily coordination with clients on open positions and helping forecast upcoming needs
Establish and develop strong client relationships
Work to partner with clients on servicing new jobs and skillsets
Daily focus on business development to increase revenue and provide quality delivery to clients
Consistent communication with clients via in person, phone, e-mail and e-mail interactions.
Market and submit resumes to clients to align with job openings
Sourcing resumes on various platforms such as job boards, social media networks, and internal ATS
Ensuring proper onboarding items and client required pre-employment documents are completed and documented in the ATS
Documenting all client interactions in the CRM
Maintaining a professional and friendly relationship with clients
Additional duties as assigned
BENEFITS
Paid Time Off after 30 days
Medical, Dental, and Vision insurance
Paid Holidays
Competitive salary and weekly pay
Team that is focused on internal coaching and development
Career advancement opportunities
Casual Fridays
Work-Life Balance: no nights, weekends, or holidays
REQUIREMENTS
BA or BS or equivalent work experience
Valid Driver's License
Previous work experience in staffing, recruiting, human resources, and/or customer service, account management, or sales
Demonstrate the ability to evaluate candidates to align to client requirements
Ability to handle confidential information
Great listening skills and detail oriented
Quick decision-making and time management abilities
Continuous focus on customer service
Ability to work independently as well as in a team environment
Excellent work ethic with an ability to meet deadlines and weekly targets
Solid written and verbal communication skills
Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, political beliefs, or any other characteristic protected by federal, state or local laws.