The Equipment Technology Specialist will coordinate and expand the Company's use of technology, including telematics and machine automation systems, to resolve product issues and provide solutions across the Company and to our customers.
WHAT'S IN IT FOR YOU?
Medical, Dental & Vision Insurance options for employee and family
Employer-provided short-term disability and basic life insurance
3 weeks paid time off
Retirement savings program with generous company match
10 paid holidays per year
Wellness Programs
The opportunity to join a continuously growing organization that includes diversity and inclusion
OUR IDEAL CANDIDATE
Experience in telematics or technology in the heavy equipment industry
Customer service experience
Strong mechanical aptitude and problem-solving skills
Knowledge of construction principles and computer networks
Ability to organize workload, meet deadlines, and work on multiple projects
Strong communication and interpersonal skills
Ability to work independently and collaboratively
Willingness to travel occasionally
Bachelor's Degree (preferred) in a related field
Valid driver's license
WHEN YOU JOIN US, YOU WILL
Gather and analyze technical/problem data
Support service operations and coordinate with manufacturers
Evaluate and improve branch service abilities
Utilize connected services data to drive revenue
Manage software and service subscriptions
Support customers with subscriptions and connected services
Promote telematics and connected services to maximize machine uptime
Lead the use of connected services and telematics (e.g., CareTrack, ActiveCare)
Consult with manufacturers and customers to optimize machine performance
Maintain knowledge of grade control systems and integration
Document, track, and support sales and product activities
Ensure compliance with regulations, policies, and safety standards
Foster teamwork and address challenges proactively
Promote safety and participate in company meetings
Chadwick-BaRoss, Inc. and Thompsonrolec Enterprises are Equal Opportunity Employers and welcome all qualified individuals to apply regardless of race, gender, gender identification, sex, sexual orientation, disability, national origin, armed-services status, age, or any other classification protected by local, state, or federal law. Accommodations are available on request for candidates taking part in all aspects of the selection process.