Customer Support Representative at RBC Bearings in Simpsonville, South Carolina

Job Description:

ESSENTIAL FUNCTIONS OF THE JOB:

• Act as liaison between manufacturing, engineering, warehousing, and customers
• Identify productivity improvement areas and work with management staff to clear bottlenecks
• Assist in debit resolution and ensuring clean invoicing to improve DSO
• Provide all basic customer service activities of quoting, warranty, credits, returns, etc.
• Expedite orders to meet customer demands
• Provide as needed support of management issues as they arise
• Support and back up teammates during absences and training
• Attendance at work is an essential function of the job

EDUCATION:

• High School Diploma or GED and minimum 3 years of sales experience in a customer service environment OR
• Associates degree and minimum 1 year of sales experience in a customer service environment OR
• Bachelor's Degree

SKILLS / CERTIFICATIONS:

• Proficient with Microsoft Office, especially the use of MS Word and Excel.
• Demonstrated Customer Service Skills.
• SAP experience.
• Mechanical product knowledge.
• Bilingual skills.

RBC Bearings offers a competitive benefit package.


RBC Bearings is an Equal Opportunity Employer, including disability and protected veteran status. Apply Now