Bachelor's degree in Business Admin, Travel Management, or related field
5+ years of experience managing Corporate Travel programs, preferably in a large, global organization
Strong understanding of travel management software (Concur, Sabre, ARC)
Experience negotiating contracts with travel suppliers and managing vendor relationships
Knowledge of travel industry trends, regulations, and compliance standards
Customer service skills
Strong leadership and collaboration skills
Day to Day/Core Responsibilities:
Oversee the day-to-day management of the corporate travel program.
Lead the strategy and execution of travel policies, ensuring they align with organizational goals, compliance standards, and cost-saving initiatives.
Develop, implement, and continuously improve the corporate travel strategy with an emphasis on cost optimization, employee experience, and sustainability.
Track and report on travel data and key performance indicators (KPIs) to measure success and identify opportunities for improvement.
Act as the primary point of contact for all travel-related queries and provide support for any escalated travel issues.
Maintain requirements for keeping Corporate Travel Department ARC appointment.
Manage meeting/events and contract negotiations for such events.
Manage relationships with travel management company, airlines, hotel chains, car rental companies, and other vendors to ensure the company receives best-in-class service and competitive pricing.