Position: Field Action Coordinator / Project Specialist I
Location: Arden Hills, MN
PR: Max $23/hr
Length: 12 Months
Qualifications:
-Bachelor's Degree in any field.
-Strong Communication and attention to detail skills
-Ability to follow up and execute on tasks.
-Ability to work with minimal supervision.
Nice to Have Skills and Experience:
Years of experience in Medical Device industry
Years of experience in Customer Service industry
History of writing professional emails.
Day To Day:
As a Field Action Coordinator you will be responsible for assisting the field action team leads in managing the field action process which includes recalls/removals, safety alerts, customer notifications, and field corrections. This involves, following up with customers via email and phone calls, executing broad mailings for US-based actions, Issue Returned Goods Authorizations (RGAs) for field action products, and supporting project teams. We can pay between $20-23.23/hr per hour.