The Logistics Administrator is responsible for managing and coordinating the logistics activities within the company, ensuring timely and accurate delivery of goods and services. The role involves handling paperwork, managing inventory, coordinating transportation, and supporting the logistics team in daily operations. This is majority a data entry position.
Key Responsibilities:
Inventory Management: Track and monitor inventory levels, manage stock movements, and maintain up-to-date records of all products.
Shipping Coordination: Prepare shipping documentation, such as bills of lading and shipping labels. Ensure shipments are timely and accurately processed.
Order Processing: Oversee order processing to ensure orders are correctly fulfilled, and customers receive their shipments on time.
Vendor Coordination: Communicate with suppliers, freight forwarders, and transport companies to coordinate logistics activities and resolve issues.
Data Entry & Documentation: Input logistics data into the company's inventory management and shipping systems. Maintain accurate records of shipments, deliveries, and returns.
Problem Resolution: Address any logistics-related issues, such as delays or damages, and work with relevant teams to resolve them quickly.
Tracking and Reporting: Monitor the progress of orders and deliveries, providing regular updates to the relevant departments. Generate reports on logistics metrics and performance.
Compliance and Safety: Ensure that all logistics activities comply with regulatory requirements, company policies, and safety standards.
Customer Service: Provide support to customers by answering queries related to logistics, delivery statuses, and shipment tracking.
Skills and Qualifications:
Education: High school diploma or equivalent; a degree in logistics, business administration, or a related field is a plus.
Experience: Proven experience in logistics, supply chain, or administrative roles, ideally within a fast-paced environment.
Technical Skills: Proficient in using logistics software and Microsoft Office Suite (Word, Excel, Outlook). Experience with ERP systems is a plus.
Organizational Skills: Strong ability to organize tasks, manage time effectively, and multitask.
Communication Skills: Excellent verbal and written communication skills, with the ability to interact with internal teams, suppliers, and customers.
Problem-Solving Skills: Ability to address issues proactively and find solutions quickly.
Attention to Detail: Strong attention to detail to ensure accurate record-keeping and error-free documentation.