Employer Solutions Call Center Representative at The Judge Group Inc. in New York, New York

Job Description:

Location: REMOTE

Salary: $11.00 USD Hourly - $12.00 USD Hourly

Description: Our client is currently seeking a Call Center Representative
[Additional Description]


This job will have the following responsibilities:

• Ability to demonstrate customer service skills.


• Ability to use and decipher file details


• Ability to us de-escalation techniques on calls


• Ability to pay attention to detail while on calls or processing files.


• Ability to display manual dexterity in the use of a PC, phone, sorting, filing and other office equipment.


• Ability to demonstrate good keyboard skills.


• Ability to maintain patient confidentiality.


• Ability to work independently, under pressure and within, restricted timeframes.


• Ability to adapt and thrive in a changing environment.


• Ability to manage time effectively.


• Ability to demonstrate a strong knowledge of customer service principles and practices.

Qualifications & Requirements:

• 2+ year of call center experience


• Demonstrate customer service skills is required


• Able to function between two departments incoming calls


• Management deserves the right to assign or reassign duties and responsibility to this job at any time.

Contact: gbhardwaj01@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now